Center Representative Data Entry
Resume:
Tracie Jones
Pontiac, MI *****
***************@*****.***
OBJECTIVE
I am looking for a full time position as a Quality Tech, Machine Operator, Medical Assistant, Direct Care Worker or Call Center Representative, where I can utilize my skills, and training, with the opportunity of professional advancement. I have recent experience working as a Quality Tech and Machine Operator.
SUMMARY OF QUALIFICATIONS
Typing 45 wpm, coding & editing, running fax and copy machines. Basic computer literacy, proficient with microsoft word and office. I have successfully completed a Medical Assisting program accredited by AAMA. Successfully completed 160 hours of externship at Internal Medicine Physicians. Skills acquired while there were as follows: EKG's, PFT's, urinalysis, blood draws, direct patient care, wound bandaging, patient charting, patient information, prepared exam rooms, writing X-ray forms, bone density scanning, vitals, injections, and ICD-9/CPT coding. Skills observed: Prescription writing and call ins. I have two years recent experience as a Machine Operator, Material Handler and Quality Control Inspection/Technician at Manufacturing Plant. I am partially MORC trained in the state of Michigan, I too have seven years of combined experience working in a Call Center environment. EXPERIENCE
Machine Operator/Quality Inspector
Aerotek Troy, Michigan
07/2017 to 04/2018
Building Parts for Chrysler. Insuring parts are satisfactory for customers. Hand gauging Air gauging and electronic gauging entailed.First and Last Piece Inspections.
Quality Inspector
Weber Automotive, Auburn Hills, Michigan
03/2016 to 06/2017
Inspecting parts so that they are in quality condition before shipping out to customer. Hand Gauging and Air Gauging entailed.
Direct Care Provider
Pathways, Birmingham, Michigan
06/2016 to 09/2016
Managing the care of high functioning residents at a Group Home. Duties entailed Passing medications, driving to Dr. Office appointments, clothing shopping etc. Keeping house clean and keeping in contact with social workers. Charting entailed. Direct Care Worker
Pathways, Birmingham, Michigan
05/2016 to 08/2016
Caring For High Functioning Residents At Group Home. Driving to Doctor's Office, Shopping, Cooking, Cleaning, One On One Interactions and Passing Medications As Well As Taking Vital Signs. I too Have Worked With Clients That Are Physically And Mentally Challenged. Quality Technician
Delta Engineering Plastics, Auburn Hills, Michigan 02/2015 to 12/2015
Making sure manufactured parts are up to standard before shipping out. Gauging, checking for specific defects. Charting and data input entailed, making sure part was within specified speculations and reporting to supervisor any defects found. Machine Operator
Adecco, Auburn Hills, MI
08/2013 to 06/2014
Material Handler, Machine Operator, Quality Control Inspector, I too worked as a back up Cell Leader and Set-Up Technichian. duties included loading machine with necessarry materials and tool changing.
Independent Contractor
The Journal Registry, Troy, MI
04/2011 to 08/2013
Delivering different publications to businesses and residences, stacking and putting publications together in a warehouse setting. Billing entailed as well. Home Health Provider
Department of Community Health/Denise Solomon, Pontiac, MI 04/2009 to 06/2013
Caring for Physically challenged individual, helping out with activities of daily living. Job entails transporting to Doctor's appointments, administering medicine, cooking and cleaning. Call Center Representative
Donor Dialogue, Auburn Hills, Michigan
12/2011 to 06/2012
Taking inbound and outbound phone calls from clients that donate blood to the New York Blood Center. Job entailed answering questions and giving information to clients, Data Entry involved.
Call Center Rep.
ACS, Southfield, MI
10/2007 to 03/2009
Fundraising via of telephone for major non-profit organizations. Coding and editing entailed as well as data entry.
Call Center Rep.
Insight Teleservices, Southfield, MI
09/2007 to 10/2007
Fund raising via of telephone for major non-profit organizations. Data entry entailed also. Telephone service rep.
RDA, Bloomfield, MI
04/2004 to 09/2007
Calling business to business to gather consumer research information for major businesses. Data entry, filing, coding and editing entailed.
EDUCATION & TRAINING
Certificate, Medical Assisting, Everest Institute, MI Diploma, Medical Assisting, Everest Institute, MI
CERTIFICATES & LICENSES
Direct Care Provider, MORC, MI
CPR & BLS certified, Everest Institute, MI
Medical Assisting, Everest Institute, MI
I have been trained to operate various machines., Norma Group, MI Certified Quality Inspector, Weber Automotive, MI
HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS
I have volunteered in the past for the Salvation Army. I am currently CPR certified.
● I was on the President's and Dean's List the whole time I attended Everest Institute.
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