Management, customer service work
Resume:
Jeremy Allen
Always willing to learn and grow.
Houston, TX 77065
***********@*****.***
I am committed to working as hard as possible and as efficient as possible to accomplish the set goals. I strive to be the best at anything I do and be the most consistent as well. Willing to relocate to: Austin, TX - Dallas, TX - San Antonio, TX Authorized to work in the US for any employer
Work Experience
Operations Manager/NEMT
Always Hope Transportation - Houston, TX
March 2022 to Present
• Required to complete the daily route schedule for all drivers and rides that day
• Communicate with ride share broker companies about any issues with client ride times or cancellations
• Manage all drivers and do spot checks weekly to ensure the vehicles are in good condition
• Required to drive for 10-12 hours daily spanning over Houston and all of the surrounding areas in a 100 mile radius
• Customer service is a must and is displayed throughout the entire ride process
• Had to be self motivated and self managed to uphold the standard in which I set Delivery Driver
THE DOUGHNUT PEDDLER - Houston, TX
January 2022 to May 2022
Load my truck with the order for my route, while also making sure I have my invoices and handheld to guide me and track all information for each stop.
Interact with store clerks to ensure all aspects of the daily deliveries are following policy. Clean and dispose of all trash and make sure the truck is cleared out and unloaded. Log in route information and “upload and clock out”. General Manager
PH Lodging LLC (Holiday Inn Express) - Tomball, TX July 2018 to September 2021
• recruiting, training and supervising staff
• managing budgets
• maintaining statistical and financial records
• planning maintenance work, events and room bookings
• handling customer complaints and queries
• promoting and marketing the business
• ensuring compliance with health and safety legislation and licensing laws
• Flexibility when covering shifts for call ins or employee turnover Night Auditor
Woodspring Suites - Houston, TX
September 2017 to July 2018
• Checked in guests
• Prepared the banquet areas when needed
• Cleaned the hotel in areas that needed cleaning
• Booked standard reservations
• Inventory logging
• Stripped rooms for housekeeping for the next morning
• Security checks throughout the hotel once every hour Manager/Cook/Caterer
Darrels Catering - Conroe, TX
March 2013 to May 2017
• Prepared the food I was assigned to handle
• Managed the cooking staff as well as the catering staff
• Catered events (weddings, birthdays, school functions, corporate events)
• Handles all ordering of inventory
• Scheduling employees and managing their hours not to exceed overtime
• Promotional sales calls around the area to gain business Delivery Driver/Order Puller
Specs Liquor Warehouse - Houston, TX
January 2012 to February 2013
Pull orders until my orders for the day were completed and marked and ready for delivery. Drive my route according to my deliveries that day. Ensure all items are delivered in a timely manner and with the upmost professionalism.
Receive signed confirmation of the deliveries on each stop. Handling of all duties when it comes to cleaning the vehicle and maintaining fuel levels. Education
Concordia University in Computer Engineering
Concordia University Chicago - Chicago, IL
July 2008 to March 2009
High school diploma
Pflugerville High School - Pflugerville, TX
August 2004 to May 2007
Skills
• Java
• JavaScript
• Microsoft SQL Server
• Above Standard Computer Skills
• Hotel experience
• Front desk
• English
• Time management
• Warehouse experience
Languages
• English - Expert
Certifications and Licenses
Driver's License
Non-CDL Class C
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