Customer Service Mechanical Engineer
Resume:
TONY
PARDO
************@*****.***
Northville, MI 48167
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
PROFESSIONAL SUMMARY
RM Motorsports - Operations Coordinator
Wixom, MI • 04/2015 - Current
Hella Electronics - Mechanical Engineer
Plymouth, MI • 11/2013 - 04/2015
RM Motorsports - Mechanic
Wixom, MI • 08/2005 - 11/2013
WORK HISTORY
Lead and mange all racecar builds and race preparation for SVRA and HSR racing events.
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Travel to many racing events to establish performance and relationships with key customers to promote growth.
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Worked with existing customers to increase purchases of products and services.
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Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
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Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
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Provided direction, engineering and guidance to racing team in order to achieve targets.
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Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
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• Worked with vendors to make purchases and reconcile invoices. Evaluated upcoming program plans to forecast expected resource and tool needs.
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Monitored employee productivity and optimized procedures to reduce costs.
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• Wrote and revised maintenance procedures.
Attended project planning meetings to coordinate mechanical system designs with structural and architecture teams, mitigate design conflicts, and coordinate delivery timelines.
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Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
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Performed quality mechanical drawing checks to confirm safe, compliant and cost-effective design criteria.
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• Replaced damaged, missing or defective parts with new and SKILLS
• Microsoft Excel
• Auto Mechanic
• Motec
• Supply Chain Management
• Financial Management
• Customer Service
• Microsoft Office
• Project Management
• Business Management Principles
• Attention to Detail
• Interpersonal Communication
• Critical Thinking
• Customer service
Eastern Michigan University
Ypsilanti, MI • 05/2012
Bachelor : Business Communications
EDUCATION
refurbished components.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
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Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
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