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Customer Service Mechanical Engineer

Location:
Northville, MI
Posted:
March 20, 2023

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Resume:

TONY

PARDO

adv1g5@r.postjobfree.com

734-***-****

Northville, MI 48167

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

PROFESSIONAL SUMMARY

RM Motorsports - Operations Coordinator

Wixom, MI • 04/2015 - Current

Hella Electronics - Mechanical Engineer

Plymouth, MI • 11/2013 - 04/2015

RM Motorsports - Mechanic

Wixom, MI • 08/2005 - 11/2013

WORK HISTORY

Lead and mange all racecar builds and race preparation for SVRA and HSR racing events.

Travel to many racing events to establish performance and relationships with key customers to promote growth.

Worked with existing customers to increase purchases of products and services.

Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.

Provided direction, engineering and guidance to racing team in order to achieve targets.

Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.

• Worked with vendors to make purchases and reconcile invoices. Evaluated upcoming program plans to forecast expected resource and tool needs.

Monitored employee productivity and optimized procedures to reduce costs.

• Wrote and revised maintenance procedures.

Attended project planning meetings to coordinate mechanical system designs with structural and architecture teams, mitigate design conflicts, and coordinate delivery timelines.

Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.

Performed quality mechanical drawing checks to confirm safe, compliant and cost-effective design criteria.

• Replaced damaged, missing or defective parts with new and SKILLS

• Microsoft Excel

• Auto Mechanic

• Motec

• Supply Chain Management

• Financial Management

• Customer Service

• Microsoft Office

• Project Management

• Business Management Principles

• Attention to Detail

• Interpersonal Communication

• Critical Thinking

• Customer service

Eastern Michigan University

Ypsilanti, MI • 05/2012

Bachelor : Business Communications

EDUCATION

refurbished components.

Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.



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