Material Handler Customer Service

Professional Summary

Skills

Work History

Dюћю Aѐјђџ

*** ******** **, **********, ********* 54425 • Home: 715-***-**** • Cell: 715-***-**** • ***********@*****.*** Dedicated Store Manager with more than 20 years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales. Excellent customer service skills

POS systems

Customer relations

Merchandising

Opening and closing procedures

Staff training and development

Goal-oriented

Customer-oriented

Store displays

Mathematical aptitude

Personnel development

Hourly shift management

Bank deposit procedures

Goal-oriented

Detail-oriented

Strategic thinker

Management, 08/2009 to 12/2012

Stetsonville Oil Inc – Stetsonville, Wi

Interviewed job candidates and made staffing decisions. Counted cash drawers and made bank deposits.

Reordered inventory when it dropped below predetermined levels. Assigned employees to specific duties to best meet the needs of the store. Instructed staff on appropriately handling difficult and complicated sales. Examined merchandise to verify that it was correctly priced and displayed. Hired, trained and evaluated personnel in sales and marketing. Generated repeat business through exceptional customer service. Manager, 02/2013 to Current

Happy Joe's Pizza & Ice cream Parlor – Medford, Wi Generated repeat business through exceptional customer service. Conducted store inventories once per quarter.

Interviewed job candidates and made staffing decisions. Counted cash drawers and made bank deposits.

Interviewed job candidates and made staffing decisions. Managed staff of 15 sales associates, 4 team leaders and 1 assistant manager. Assigned employees to specific duties to best meet the needs of the store. Reordered inventory when it dropped below predetermined levels. Instructed staff on appropriately handling difficult and complicated sales. Hired, trained and evaluated personnel in sales and marketing. Planned budgets and authorized payments and merchandise returns. Completed profit and loss performance reports.

Conducted store inventories once per quarter.

Education

Personal Banker, 07/2013 to 08/2014

Nicolet National Bank – Abbotsford, WI

Counted cash drawers and made bank deposits.

Opened checking/saving accounts

Made phone calls regarding past due loan accounts, negative checking accounts. Organized private mailbox system using mailbox manager software. Generated repeat business through exceptional customer service. Assistant Manager, 08/2014 to 05/2015

Abbyland Travel Center – Curtiss, WI

Interviewed job candidates and made staffing decisions. Counted cash drawers and made bank deposits.

Assigned employees to specific duties to best meet the needs of the store. Reordered inventory when it dropped below predetermined levels. Instructed staff on appropriately handling difficult and complicated sales. Hired, trained and evaluated personnel in sales and marketing. Examined merchandise to verify that it was correctly priced and displayed. Planned budgets and authorized payments and merchandise returns. Trained and developed new associates on POS system and key sales tactics. Generated repeat business through exceptional customer service. Conducted store inventories once per quarter.

Material Handler, 05/2015 to Current

Marathon Cheese Inc – Medford, WI

Sanitizing cheese lines.

Inspecting cheese

Cleaning

Testing chemicals

Lifting up to 100 lbs.

Taking 45lb. blocks of cheese out of boxes for line use. Packaging cheese.

High School Diploma: 1988

MASH - Medford, WI

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