Kristin Boyd

North Chesterfield, VA *****

336-***-****

adv1fh@r.postjobfree.com

Summary

I possess years of experience in customer service. I am proficient in using Microsoft Software and Windows. I am skilled at dealing with high volume of calls and resolving customer issues.

Experience

Williams-Sonoma

Aug 2022- Jan 2023

Customer Service Representative-WFH

Assist customer with placing orders

Track orders

Assist with payment

Resolve customer issues

Provided product information

Adecco

Sept 2014-Mar 2020

Receiving Associate

Weight and cube

Receiving trucks

Labeling

Checked trucks in and out using PINC Software

Mixed Sku

Integrated Supply & Services Inc.

Jan 2009- Dec 2011

Receptionist

Filing, copying, and faxing

Prepared shipments, invoices, and set up courier deliveries for customers

Directed messages, mail and calls to personnel

Communicated with customers and vendors

Responsible for cleanliness of front office area

DBS Industrial Supplies, Inc

June 2005- Dec 2008

Secretary

Answered a two-line phone system and directed calls to personnel

Completed invoices using Peachtree Software

Filing, copying, and faxing documents

Kept up with inventory

Received and prepared orders for shipment

Education

University of Phoenix

April 2009- September 2011

T. Wingate Andrews High School

High School Diploma 2005

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