Kristin Boyd
North Chesterfield, VA *****
************@*****.***
Summary
I possess years of experience in customer service. I am proficient in using Microsoft Software and Windows. I am skilled at dealing with high volume of calls and resolving customer issues.
Experience
Williams-Sonoma
Aug 2022- Jan 2023
Customer Service Representative-WFH
Assist customer with placing orders
Track orders
Assist with payment
Resolve customer issues
Provided product information
Adecco
Sept 2014-Mar 2020
Receiving Associate
Weight and cube
Receiving trucks
Labeling
Checked trucks in and out using PINC Software
Mixed Sku
Integrated Supply & Services Inc.
Jan 2009- Dec 2011
Receptionist
Filing, copying, and faxing
Prepared shipments, invoices, and set up courier deliveries for customers
Directed messages, mail and calls to personnel
Communicated with customers and vendors
Responsible for cleanliness of front office area
DBS Industrial Supplies, Inc
June 2005- Dec 2008
Secretary
Answered a two-line phone system and directed calls to personnel
Completed invoices using Peachtree Software
Filing, copying, and faxing documents
Kept up with inventory
Received and prepared orders for shipment
Education
University of Phoenix
April 2009- September 2011
T. Wingate Andrews High School
High School Diploma 2005