Time Delivery Operations Manager

Saiid (Sami) Fakhouri

***** ****** ****, ***** *******, CA 91350

Cell: 661-***-**** ******@*******.***

Objectives:

Seeking a dynamic and challenging management position, which matches my versatility and range of experience.

Core Qualification:

Thirty-Three years’ experience in

Operations Management.

Experience in management of budgets,

P&L and forecasting.

Managed up to 40 employees in multiple

locations.

Experience in Lean and continuous

improvement processes.

Experience:

2015-2022 Laboratory Manager, Bureau Veritas, Hawthorne, CA In Charge of the overall operations of the Southern California Oil Condition Monitoring Lab.

Worked with the sales department to increase sales by 9% annually from the top ten customers.

Increased Lab productivity by replacing old testing equipment with newer automated models and reducing labor requirement as well as repair downtime.

Streamlined lab operation through a series of Kaizen events that resulted in 15% productivity improvement.

Worked closely with the quality department to expand the scope of testing accreditation.

Maintained all aspects of hazardous waste disposal to meet local, state and federal EPA requirements.

2011-2014 Operations Manager, Tektronix, Covina, CA Responsible for all aspects of operations for three Southern California calibration and repair laboratories for test and measurement equipment.

Introduced cost saving measure that resulted in 10% cost reduction while maintaining customer on-time delivery.

Implemented lean manufacturing and continuous improvement processes that resulted in 15% improvement in laboratory efficiency.

Established a permanent onsite laboratory at a major customer location thereby increasing annual revenue by 20%.

Ensured the laboratories are operating in accordance to their ISO 9001:2008 and ISO/IEC 17025:2005 accreditations.

Established a nationwide inventory control and loaner program for a major customer thereby achieving 24 hours equipment delivery and minimizing field service engineers’ downtime.

2006-2011 Operations Manager, SIMCO Electronics, Chatsworth, CA Responsible for the day to day operations of three Southern California test and measurement laboratories.

Developed and implemented processes that increased laboratory output by 25% and resulted in achieving 3,800 calibration events per month while maintaining 98% on- time delivery.

Assisted the Sales Department in increasing sales by 20% over a two-year period making the Southern California laboratories top revenue producers.

Streamlined all processes which increased total production efficiencies and reduced operating cost by 8%.

Increased the laboratories calibration capabilities by upgrading and acquiring new test equipment to meet customer needs.

2000-2006 Operations Manager, Integrated Component Sources, Camarillo, CA In charge of the overall operation, including production, warehousing and logistics of mass storage drives for the US, Europe and Asia Pacific.

Developed test, repair, quality procedures and controls which resulted in reducing product returns down to 2%.

Introduced and set up a repair department to service video games hardware which increased overall revenue by 15%.

Managed the liquidation of surplus computer hardware inventory which contributed 15% increase in annual revenue.

1994-2000 Operations Manager, Valtron Technologies, Valencia, CA Oversaw the operations of production, service, repair as well as the logistics of computer mass storage devices.

Implemented a cost reduction plan which reduced direct and indirect labor costs by 20%.

Developed programs and process changes in the production department which increased productivity by 25% and improved product turnaround time.

Assisted in the development and implementation of the company quality standards which resulted in ISO 9001 certification.

Established a customer inventory management program which helped customers track product usage, identify excess inventory and ensure the availability of high usage product.

Education:

May 1982 Diploma, Aeronautical Engineering

Chelsea College of Aeronautical and Automobile Engineering Brighton, United Kingdom

March 1986 A.S. Aviation Management

Florida institute of Technology

Melbourne, Florida

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