Sales Associate Front Desk
Resume:
John Ostrowski
Profile
Efficient and hard-working employee with a passion for sports, and the
arts. Takes punctuality and neatness seriously. Adept in various social media platforms and office technology programs, as well as various Microsoft Office applications. A strong leader who works well under pressure, and exudes positivity.
Employment History
Office Administrator at Magnus Theatre, Thunder Bay, ON January 2023 — Present
• Sold tickets for events to patrons, both over the phone and in-person.
• Created intuitive and easy-to-navigate web pages for upcoming events.
• Coordinated all flight details for out-of-town actors, stagehands, and directors.
• Created a monthly schedule for all other box office employees.
• Managed office space and office equipment and kept my personal area, as well as common spaces, tidy.
• Kept an inventory of and ordered office and janitorial supplies from our distributors.
Recreation Worker at Northern Nishnawbe Education Council - DFC High School, Thunder Bay, ON
September 2022 — May 2023
• Worked in partnership with teachers, counselors, and social worker colleagues for consultation and support.
• Oversaw and kept score for home varsity events.
• Drove the varsity volleyball team to and from the school for away games.
• Set up hockey and broom-ball matches for students on the weekends, which took place at Grandview Arena.
• Promoted an active and healthy lifestyle to Indigenous youth. Front Desk Agent at Canada Games Complex, Thunder Bay, ON August 2021 — June 2023
• Became familiar with gym layout, machinery, tools, and other personnel.
• Sold day passes and memberships to patrons on a daily basis.
• Provided an end-of-day cash report after each shift.
• Provided useful information on memberships, personal training, and swim lessons.
• Reported any incidents that occured in the facility to management, as well as filling out an incident report.
• Answered phone calls, greeted clients, and handled all front desk responsibilities.
Details
Thunder Bay, ON
*************@*****.***
Skills
Ability to Multitask
Adaptability
Ability to Work in a Team
Microsoft Office
Expert Communication Skills
Sales Associate at Roots - Thunder Bay, Thunder Bay, ON June 2021 — August 2021
• Recorded and processed all purchases in an organized and accurate manner.
• Bagged and sent out online orders.
• Worked well with other employees to ensure proper running of the inventory department.
• Arrived to each shift in proper Roots attire.
• Brought forth an energetic attitude and positive work-ethic. Seasonal Sales Associate at Mark's Work Warehouse, Thunder Bay, ON
November 2020 — January 2021
• Established sales goals by forecasting seasonal sales quotas and projecting expected sales volume for existing and new products.
• Altered the sales floor based on seasonal offerings and customer feedback.
• Made customers aware of seasonal promotions and offers.
• Monitored store capacity when COVID capacity limits were still in effect.
Food and Beverage Cashier at Tortilla Twist, Thunder Bay, ON July 2020 — November 2020
• Recorded food and drink orders and worked to meet customer requests.
• Handled food with sanitation and safety in mind.
• Placed orders for necessary goods such as food, kitchen tools, and cleaning products.
• Cleaned my area thoroughly after each shift.
• Prepared a cash balance report and cash-out after each closing shift.
Usher at Thunder Bay Community Auditorium, Thunder Bay, ON November 2019 — January 2023
• Scanned tickets for patrons upon arrival.
• Ensured the auditorium doors were closed during events.
• Monitored the crowd for patrons leaving and re-entering.
• Wiped down and picked up trash after each performance. Football Announcer at Superior Secondary Schools Athletic Association, Thunder Bay, ON
September 2018 — November 2022
• Relayed on-field information to spectators.
• Stayed up-to-date on league standings and information.
• Played music between games from a pre-made playlist to keep fan engagement high.
Football Referee at Thunder Bay Minor Football Association, Thunder Bay, ON
August 2017 — December 2018
• Enforced in-game rules and kept the game safe.
• Managed distressed players, coaches, and spectators.
• Arrived to each game in a punctual fashion.
• Set up and tore down the playing field before and after each match.
Education
High School Diploma w/ Specialist High Skills Major in Business, Westgate Collegiate and Vocational Institute, Thunder Bay, ON September 2016 — June 2020
References
Michael McNally from Westgate CVI
Jamie Paktau from Tortilla Twist
Lance Jones from Superior Secondary Schools Athletic Association 807-***-****
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