IT Management, Project Management, Operational Technology Security

Sam Alton

**.*******@*****.***

Alexandria, VA 571-***-****

SUMMARY:

Accomplished IT Executive with 12+ years leading timely project execution, directing change, strategies, and exploiting Information and Digital Technology operations to serve business bottom line. With a high level of energy and commitment, using excellent communication, influencing skills and design thinking to rally stakeholders and IT teams to accelerate seamless information and digital technology adoption that strengthen business strategies, process improvements, and value creation. SKILLS:

Partnership and relations Building, Team Working, coaching, project management skills, Stellar written and verbal communication Skills, Business communication of technical ideas, Business acumen, Exceptional quantitative and analytical skills. Top notch Negotiation Skills - Conflict resolution, consensus building, prioritization, planning, organization, Strong stakeholder management

& influencing skills. Data encryption and Cybersecurity best practices in IT/OT domains. PROFESSIONAL EXPERIENCE

Pride of Gilead Consultants Alexandria, VA, United States Feb 2023 – Date IT Manager Digitalization, Business Intelligence & Automations

• Driving automation for organizations with direct focus in the short term on accounting and legal firms beyond USA.

• Provide coaching and steering to startups especially in Renewable energy.

• Conducting power audit across US homes. Researching on cost reductions in power and gas utilizations – A project aimed at 20 - 30% reduction in utility costs and targeting at least 3 million out of over 8 million homes in Alexandria or >$148m Shell Petroleum Dev. Company Ltd Nigeria Jan 2020 – Jan 31, 2023 IDT Manager – SPDC, Production, Digital Technology & Automation

• Created a 3 to 5-year IT and Digital Road map including strategy review in response to changing business imperatives.

• Managed the IT teams, to maintain the integrity of IT delivery of Infrastructure, IM, Applications & ERP services.

• Maintained a robust and ever green internal stakeholder map that included third-party vendors.

• Consistently used design thinking to identify, evaluate and implement IT solutions, reviewing performance quarterly.

• Facilitated the review of projects to Identify, evaluate, and mitigate the risks to timely project delivery.

• Developed and updated IT policies and processes for a secure and reliable IT service - Remote working and Zero Printing.

• Review and approve business continuity plans like afterhours duty roaster and demonstrable Disaster Recovery plan.

• Organized monthly session to raise awareness on emerging technologies and trends in Information and digital technology.

• Managed budget of over $100 million in IT CAPEX and OPEX annually.

• Timely completion of SMART goals setting, Midyear appraisals, individual and business performance reviews

• Achieved compliance with IT General Controls (ITGC) year to year through strong leadership drive.

• Led the transformation in digitalization resulting in increased data visualization and adoption of automation in 2022. Shell Pet Dev Company Ltd Nigeria Apr 2017 – Dec 2019 Information Technology Operations Manager

• Direct oversight of End user computing and infrastructure for hosting in 2 data centers and field telecoms

• Managed response and resolution of major and impactful IT incidents, reporting updates until resolved.

• Achieved 100% compliance with 46 SOX controls in scope of ITGC framework.

• Deployed seamless Infrastructure changes through a robust change management process.

• Leadership and guidance in a Q2-2018 external OT/PCD IT Security audit, achieving an outcome of FAIR.

• Led the design and deployment of solutions that ride on corporate network for remote data gathering and LAN security.

• Steered the design and implementation of IT Center, digital signage for Daily production displays.

• Led IT infrastructure operations, achieving satisfactory stability in IT services and minimal issues escalations.

• Created and implement business continuity and demonstrable disaster recovery plans, policies, and procedures. Shell Pet Dev Company Ltd Nigeria Apr 2012 – Mar 2017 Process Control Domain (PCD)/OT IT Security Ops Manager

• Unified a team of staff and vendor organizations to operate the IT Security of >40 oil and gas Plants.

• Led timely Firewall rules reviews, backups, network architecture updates, Risk assessments, successful LOD1 audits.

• Maintained and successfully operated every control point in the OT/PCD Risk Profile in compliance with NIST.SP.800-82

• Managed internal stakeholders and 3rd party vendors to achieve compliance with IT Security ground rules.

• Execute staff performance review for 10 direct reports. Shell Pet Dev Company Ltd Nigeria Dec 2007 – Mar 2013 Regional Project/Program Manager

(1) OT Security Remediation Program

• Led massive security gap analysis in over 40 brown fields including in Gulf of Mexico.

• Managed key interfaces external vendors in the main automation control domain.

• Steered the execution of Application whitelisting as part of security control implementation.

• Project delivery of IT security controls (NIST.SP.800-82) objectives like Network designs and segregation.

• Built a strong organization from bottom up and kept the team motivated and focused on safe delivery.

• Demonstrated excellent communication, stakeholder management, project discipline, leadership, and collaboration.

• Created security policies that ensured standardized and auditable security implementations across the landscape.

• Guided the response to cyber incidents e.g. resolving impact on sale of crude from a major oil export terminal.

(2) Vista & Office 2007 Program

• Managed program delivery grouped into 3 streams of Deployment, Change and Application Compatibility testing.

• Facilitated the application compatibility testing of over 400 applications and an accelerated desktop asset refresh.

• Orchestrated the seamless transition of 1st line & 2nd line support to upskilled support organizations for Vista.

• Led the deployment of the Vista to >9000 users in 3 countries on time and budget of >$3m. Shell Pet Dev Company Ltd Nigeria Dec 2005 – Nov 2007 Head Global Application Support

• Pioneered the operation of a 24x7 Application Support center that supported core technical applications for over 1000 users.

• Supervised exceptional application support and delivery that met customer satisfaction index and Service level Agreements.

• Successfully embedded ITIL tools and processes into the Application support, resulting in more measurable performance.

• Demonstrated leadership in upskilling support team on customer facing skills, ITIL tools and processes. Shell Pet Dev Company Ltd Nigeria Jan 2001 – Nov 2005 Integrated IT Support & Management group Coordinator

• Used strong analytical skills to make a business case for the adoption of ITIL processes and tools in application support .

• Chairman of the Change Advisory Board (CAB) coordinating seamless changes with no impact on stable IT.

• Planned, facilitated, and delivered over 100 sessions of customer service orientation and ITIL skills training.

• Hands-on troubleshooting on printers, printer servers, workstations, running on Linux/Solaris/Windows Operating systems. EDUCATION/Certifications

• Certified Information Systems Security Professional (CISSP) – (Training completed)

• Project Management Professional PMP

• B.Eng. (Electronic & Computer Engineering)

Referee

(Available Upon Request)

Contact this candidate