Service Advocate Customer

Michelle

George

*** ********** **., *******, ** 63069

314-***-****

*****************@*****.***

I have spent my life thus far working in customer service in various forms. Utilizing my years of communication skills and working with peers, I am looking for a different full-time career path. Friendly customer service professional committed to providing high quality service and developing customer relationships.

Experience

SEPTEMBER 2012 – PRESENT

AUGUST 2004 - 2011

Guest Service Advocate/Target, Ballwin, Missouri

Assisted in any positions that needed to be always fulfilled. Assisted in helping customers with solving problems with their items including returning them, exchanging them, etc. Have taken leadership positions at times. Operating the Target’s system. Multitasking and overseeing several cashiers throughout doing my own tasks.

AUGUST 1999 – APRIL 2004

Collection Officer/May Company, Bridgeton, Missouri Used skillful phone etiquette with each customer. Explained to every customer ways of resolving personal debt. Created payment arrangements, used investigative tactics to locate customers, tracking the progress of customers repayment.

Skills

Customer service • Team player • Excellent time management skills • Conflict Management • Investigative tactics • Problem-solving