celeste massey
Front desk clerk
Nashville, TN **203
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Night Auditor
Downtown sporting club - Nashville, TN
March 2019 to Present
Front Desk/ Night auditor: Check guest in and out making sure guest have a safe and comfortable experience, answer multiple telephone line, setting wake up calls, making housekeeping boards, handle guest complaints and needs to the best of my ability and preform the night audit report making sure credit cards and cash balance.
Front Desk Clerk/Night Auditor
Econo Lodge - Nashville, TN
April 2015 to June 2017
Checking guest in and out making sure guest are secure and comfortable, handling any complaints to the best of my ability, answer multiple telephone lines, setting wake up calls, preparing housekeeping broads, night audit reports and setting up breakfast. Front Desk Clerk
Days Inn - Nashville, TN
February 2007 to April 2015
Checking guest in and out, make reservations, handle guest complaints, answer multiple telephone lines set wake up calls, handle cash and credit cards making sure it balance. Education
Some college in Business
Nashville State Community College - Nashville, TN
January 2014 to April 2015
Certifications and Licenses
Driver's License