IT Manager & Telecommunications Manager
Work History
Contact
WWW
https://zety.com/profile
/scott-allen-
221*********/243
https://www.linkedin.com
/in/scott-allen-32ba1851/
Skills
Scott Allen
Information and Telecommunications Technologies Specialist bringing decades of experience managing strategies to achieve ambitious goals in challenging environments. Installation and maintenance of network hardware and software. Respected leader supporting networking infrastructure for User access and security. Motivating employees to meet demanding timelines utilizing consistent and organized practices. Savvy in working under pressure, adapting to unforeseen challenges, actively collaborating with Executives implementing ever changing technical demands. Seasoned in streamlining company data and voice communication infrastructure. Directing IT Department operational activities providing solutions and enhancing mission-critical business operations. High level of expertise with Parallels, Citrix and Solarwinds. Specializing in Voip communications with the Mitel Phone system.
IT Director, Telecommunications Manager
Medial Diagnostic Associates, Cranford, NJ
Guide organizational technology strategy and
roadmaps.
Communicate with Executive Leadership Team and
CEO to efficiencies and resolve technological issues. Coordinating performance of IT operations.
Immediately responding to all hardware,and
software issues. Keeping our network running
efficiently .
Confer with ELT advising and planning for short-long term IT systems upgrades requirements.
Manage network and system performance,
troubleshooting, security patching and
maintenance.
Engineer policy procedure manuals governing
internal IT use.
Customize technology accommodating staff needs
for external use, including Hybrid environments.
2002-02 -
Current
Address
Monroe Township, NJ 08831
Phone
*********@***.***
Budget administration
Requirements analysis
Infrastructure development
Problem-Solving
Maintenance and Repair
Dependable and
Responsible
Self-Motivated
Flexible and Adaptable
Interpersonal
Communication
Security planning
Education
Certifications
Available/respond 24/7 to all network service
request .
Prioritize up to 20 hardware and software support
calls daily.
Diagnose and maintain support of voice, data, VoIP applications resolving customer issues.
Install, configure and maintain all our Mitel voice systems.
Organize assets by collecting data from camera
media, transcoding video and audio files. Manage
daily file backup to digital asset management
system.
IT Manager
Solid Waste Technologies, East Brunswick, NJ
Product management roadmap objectives and
requirements to develop customers technology
strategy.
Customized and repaired technology based on staff
requests.
Managed network and system performance,
conducting troubleshooting, security patching and
maintenance.
Managed up calls daily,for both hardware and
software support.
Oversaw daily performance of systems. Immediately
responded to issues maintaining customer
expectations.
Coordinated staff technical training.
Oversee IT department operations and training.
1991-06 -
2002-02
Bachelor of Science: Equivalent in
Electronic Engineering
Devry - Woodbridge, NJ
1982-06 -
1985-04
2012-06 Microsoft server Implementation
2005-01 Inter-tel Software and setup training
Health Information
Patient Records
Data Entry