IT Manager & Telecommunications Manager

Work History

Contact

WWW

https://zety.com/profile

/scott-allen-

221*********/243

LinkedIn

https://www.linkedin.com

/in/scott-allen-32ba1851/

Skills

Scott Allen

Information and Telecommunications Technologies Specialist bringing decades of experience managing strategies to achieve ambitious goals in challenging environments. Installation and maintenance of network hardware and software. Respected leader supporting networking infrastructure for User access and security. Motivating employees to meet demanding timelines utilizing consistent and organized practices. Savvy in working under pressure, adapting to unforeseen challenges, actively collaborating with Executives implementing ever changing technical demands. Seasoned in streamlining company data and voice communication infrastructure. Directing IT Department operational activities providing solutions and enhancing mission-critical business operations. High level of expertise with Parallels, Citrix and Solarwinds. Specializing in Voip communications with the Mitel Phone system.

IT Director, Telecommunications Manager

Medial Diagnostic Associates, Cranford, NJ

Guide organizational technology strategy and

roadmaps.

Communicate with Executive Leadership Team and

CEO to efficiencies and resolve technological issues. Coordinating performance of IT operations.

Immediately responding to all hardware,and

software issues. Keeping our network running

efficiently .

Confer with ELT advising and planning for short-long term IT systems upgrades requirements.

Manage network and system performance,

troubleshooting, security patching and

maintenance.

Engineer policy procedure manuals governing

internal IT use.

Customize technology accommodating staff needs

for external use, including Hybrid environments.

2002-02 -

Current

Address

Monroe Township, NJ 08831

Phone

732-***-****

E-mail

adv117@r.postjobfree.com

Budget administration

Requirements analysis

Infrastructure development

Problem-Solving

Maintenance and Repair

Dependable and

Responsible

Self-Motivated

Flexible and Adaptable

Interpersonal

Communication

Security planning

Education

Certifications

Available/respond 24/7 to all network service

request .

Prioritize up to 20 hardware and software support

calls daily.

Diagnose and maintain support of voice, data, VoIP applications resolving customer issues.

Install, configure and maintain all our Mitel voice systems.

Organize assets by collecting data from camera

media, transcoding video and audio files. Manage

daily file backup to digital asset management

system.

IT Manager

Solid Waste Technologies, East Brunswick, NJ

Product management roadmap objectives and

requirements to develop customers technology

strategy.

Customized and repaired technology based on staff

requests.

Managed network and system performance,

conducting troubleshooting, security patching and

maintenance.

Managed up calls daily,for both hardware and

software support.

Oversaw daily performance of systems. Immediately

responded to issues maintaining customer

expectations.

Coordinated staff technical training.

Oversee IT department operations and training.

1991-06 -

2002-02

Bachelor of Science: Equivalent in

Electronic Engineering

Devry - Woodbridge, NJ

1982-06 -

1985-04

2012-06 Microsoft server Implementation

2005-01 Inter-tel Software and setup training

Health Information

Patient Records

Data Entry

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