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Karen G. Druen
*** ***** **** ******* *****, KY 42103 cell: 270-***-****
**********@*****.***
EDUCATION:
December 2004 Western Kentucky University
Bowling Green, KY
Bachelor of Science Human Resource Management
EMPLOYMENT EXPERIENCE:
November 2017 - present _ Billing Associate
Western Kentucky Heart and Lung
* File office visit claims for 10 doctors
File Ancillary charges for Echo, Stress Tests, labs
Follow up on inpatient, outpatient, and office visit claims
Answer phone calls from patients and insurance
Meet face to face with patients about their bills
Set up payment plans for patients
Post insurance and patient payments
Request authorizations for VA patient treatment
Work Accounts Receivable on open accounts
July 2015 - November 2017 Billing Manager
Western Kentucky Heart and Lung
* Manage billing dept of 3 employees
* Be available to assist posting department
* Be available to assist front desk w/patient questions
«Bill all inpatient claims
Feb. 2015 - July 2015, Billing Associate
Rivendell of Kentucky
+ Bill patient insurance
* Collect patient payments
Karen G. Druen
905 Cosby Road Bowling Green, KY 42103 cell: 270-***-****
**********@*****.***
October 2012 - Feb. 2015 _BBilling Specialist
Fairview Community Health Care
* Bill patient insurance
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