Shana Walker
*** ********** ** ***# ***********, Tx 77073
**********@*****.***
OBJECTIVE
Im an individual who has a passion in what I do, a team player, hardworking, dedicated, dependable, observing, once im on a task I give all my time into it by staying focused until its done and im a very understanding person.
SKILLS
Able to prepare and maintain an effective clinic schedule, show professional telephone procedures, follow documentation guidelines, compose professional correspondence, employ active listening skills
Works well independently and as a team player
Venipuncture (specify types)
Vital Signs
Skilled in assisting with various clinical duties including physical exams, urinalysis, blood typing, specialty lab tests and minor surgeries
HIPAA, OSHA, MSDS and Medical Ethics
Wound Care/Dressing
Wound care and Suture removal
Understand Medical Assisting and Medical Law
Sterilizing and Setting Up Surgical Trays
Thorough understanding of Medical Terminology, Anatomy and Physiology
Knowledge of the organ systems of the body; various disease processes; states of health and health related syndromes; nutritional, exercise and lifestyle choices that are recommended for overall wellness; common diseases, symptoms and etiologies as they apply to each body system; and diagnostic and treatment modalities as they relate to each body system
Front Office Procedures
CPR
Able to obtain successful blood samples through Capillary and venipuncture procedures
Alpha/Numerical Filing, Typing, Data Entry, Telephone Techniques and Other General Office Procedures
Able to recognize cardiac rhythms
WORK EXPERIENCE
Frank Kent General Motors North Houston
Clerical 08/2020 - 03/2022
Kept records of customer interactions, processed customer accounts and filed documents.
Provided accurate, valid and complete information by using the proper methods/tools.
Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
Researched answers or solutions as needed.
Followed communication procedures, guidelines and policies.
Reviewed or made changes to customer accounts.
EDUCATION
FCC North Houston
Medical Assistant Technician 08/2021
Able to assume responsibility, make decisions and work independently
Able to obtain successful blood samples through Capillary and venipuncture procedures
Able to prepare and maintain an effective clinic schedule, show professional telephone procedures, follow documentation guidelines, compose professional correspondence, employ active listening skills
Able to use Computerized Medical Applications / Software
Administer and Dispense Medication
Able to accurately obtain a set of vital signs
Administer injections
Display effective professional communication (written and verbal) skills when interacting with (including but not limited to) supervisors, peers, vendors, clients and patients, while observing and respecting cultural diversity in the workplace
HIPAA, OSHA, MSDS and Medical Ethics
Knowledge of OSHA and HIPAA
Knowledge of the organ systems of the body; various disease processes; states of health and health related syndromes; nutritional, exercise and lifestyle choices that are recommended for overall wellness; common diseases, symptoms and etiologies as they apply to each body system; and diagnostic and treatment modalities as they relate to each body system
Phlebotomy procedures; injections; urinalysis; pulse ox; and assist in minor surgeries
Vital Signs
Wound care and Suture removal
Wound Care/Dressing
Works well independently and as a team player
Understand Medical Assisting and Medical Law
Understand HIPAA privacy and security rules