Patient Representative Service
Resume:
,
@
O
RUTH ERIN
CONWAY
*********@*****.***
Mesa, Arizona 85201
SKILLS
Personable, multitasking skills, good
attendance, computer skills such as
MS outlook, word, excel, sharepoint,
etc.
OBJECTIVE
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
EXPERIENCE
Express-Scripts Inc
10/2003 - 08/2010
Patient Care Advocate
Patient advocate for Department of Defense members regarding their prescription management. Completed orders for members on a monthly basis. Assisted with billing of orders. Special projects such as data entry, training classes, and a regular participant in focus groups. McKesson Pharmaceutical
08/2010 - 08/2014
Communications Specialist/CSR
Started out as a customer service representative (CSR) & was asked to apply for the Communication Specialist role several months later. As a CSR, took inbound calls regarding new on the market prescription(RX) discount programs. As the Communication Specialist, I wrote the rules, regulations, etc. for the RX discount programs per the pharmaceutical company represented.
United Health Group
09/2014 - 06/2017
Patient Representative
Monitored medical device returns and current use. Data report analysis.
Arizona Research Center
07/2017 - 03/2019
Recruitment Manager
Had 2 people who reported to me. Assisted in training, schedules, PTO requests, ensuring recruitment criteria met for upcoming drug research studies for various pharmaceutical companies. Hope Research Institute
03/2019 - 08/2022
Recruitment
Recruited participant's for research studies, completed one on one assessment with patient's. During the summer month's educated medical student interns with the EMR system and during patient visits. EDUCATION
Northern Arizona University
1998
3.6
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