Mortgage Processor Sales Associate

Rejoice S. Kincho

**** **** ****** ** *******, Colorado 80634

H: 970-***-**** EMAIL : *************@*****.***

Profile

Highly determined individual pursuing experience and knowledge in the workplace to become an influential and effective part of the community. Strongly motivated and offers good work ethics and commitment.Seeking employment and other opportunities to build and learn more skills for future endeavors.

Experience

Micronesian Legal Services Corporation ( Legal Secretay ) December 2021-February 2023.

• Answers inquiries over the phone on what services we offered.

• Maintain filing system

• Screening of potential clients, including entering information into computerized database, and use database to court cases and work,

• Work with paralegals to prepare legal documents

• File/ Process documents with the Superior Court and/or Distrcit Court of Guam,

• Served documents on other legal offices or government entities as required,

• Posting of documents as prescribed by the clerk of court or Superior Court of Guam

• Interpret for Non English Speaking potential clients both in the office or out in the field

• Translate court documents from English to my native language (Chuukese)

• Perform other assigned duties as required.

Guam Housing and Urban Renewal Authority ( Program Coordinator ) June 2021- December 2021.

• Participates and assist in reviewing and making studies of provisions of various Federal Grants and Aids Programs; compiles and reviews basic provisions and matching financial requirements.

• Participates in the development, implementation and coordination of federally funded programs and projects; reviews and checks federal registers, manuals and reports

• participates in the development and implementation of comprehensive plans and annual work programs.

• Collects and analyzes statistical data and performs research

• Interview and prescreened clients for housing.

• Prepares & execute inspections of all units before client moves in

• Do annual inspections and move out inspections.

Reason For Leaving : Contract Ended.

Coast360 ( Temp Mortgage Processor ) March 2021- July 2021

• Prescreened Loan clients over the phone

• take in Mortgage loan applications, run credit check, ofac.

• Preparing the package before submit to Mortgage Officers for underwriting.

• Prepping all closing documents.

• Barcoding and scanning and filing

• other assigned duties.

Canton Construction Corporation ( Project Manager ) [October 2020- ]anuary 2021

-Bobby Yung CFO. Phone Number 671-***-****

• Handle FSM taxes preparation

• Marketing- Go to Resources and development and private sectors and market our company.

• Onsite office manager to help crew with equipment and materials coordination.

• Managed Financial Bookkeeping

• Managed group operations

• Took care of leagal required documents for company in accordance to Chuuk/ FSM laws and policies.

• Any other assigned tasks by my boss.

Bank of Guam (Customer Service Associate/ Familia Ambassador) [June,2012 – October 2020]

• Knowledge of local and federal policies regarding banking & finance (i.e. Bank Secrecy Act, Fair Lending Act, etc.)

• Handling and processing of a large cash box and processing transactions (deposits, withdrawals, payments, etc.)

• Storing, filing, and maintaining important and confidential documents. Performing due diligence to ensure accuracy of information and abide with regulations for opening, revising, and closing accounts.

• Product knowledge and training (i.e. loans, mortgages, checking/savings accounts, business accounts, etc.)

• Consistently providing hospitality and excellent customer service

• Working with a team to meet goals and provide a better experience for customers

• Continuous education and learning on financial regulations and customer service

• Adapting and learning at a fast-paced environment and diverse culture

• Building relationships with employees, customers and the community to establish long-term business growth.

• Balances own cash box, replenish ATMs, balances vault.

• Help check in tellers, do surprise cash counts and general cash counts of the branch.

• Work closely with our Anti-money laundering division to enforce due diligence.

• Supervisors for all areas for 4 years, Loans, Operations.

• Intensive knowledge of the Bank, on all levels, Loans side, Operations side, BSA Side. Reason for Leaving : Conflict of Interest.

LotteDuty Free (Sales Associate- Part Time Graveyard) [Sept 10,2016 –Feb 2018]

• Accepts payments for goods (cash or credit card payment)

• Greets customers

• Maintain store to look presentable

• Balances our money at the end of the shift.

Education

Diploma

Mount Mary College

[2002-2005]

2 Years

Studied sociology

Skills

References

Name: Phone: Employer: Relation:

David Arriola 671-***-**** Bank of Guam Manager

Sabino Asor 691-***-**** Attorney Generals Office Chuuk-Attorney General

Joanne Akinaga 671-***-**** Bank of Guam Manager

I, can read, write and speak English fluently.

Regards,

Rejoice S. Kincho

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