Service Representative Customer
Resume:
Paul Gabriau
****.*******@*****.***
Summary:
Responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner.
Entered phone, email and fax orders with high level efficiency and accuracy.
Sales/service representative. Assist customers from select accounts in placing orders for energy efficient products. Also assist rebate customers on a triage basis.
Skills:
Microsoft Office (Excel, Word, Outlook)
Oracle
Help Desk
Triage
Microsoft SharePoint
Sales
Operating Systems
Medical office experience
Live chat
Customer support
E-commerce
Customer service
Full Time Parent 2021-present
Took time away from professional career to raise a young child and manage the household
Client Service Representative I 2021 - 2021
CIOX Health
Southbridge, MA
Responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner.
Customer Service Representative
Energy Federation Incorporated 2017 - 2020
Westborough, MA
Sales /service representative. Assist customers from select accounts in placing orders for energy efficient products. Also assist rebate customers on a triage basis.
Customer Service Specialist 2005 - 2017
Cardinal Health
Milford, MA
Duties included entering phone, email and fax orders for various medical supplies including enteral, diabetic, and wound care.
Provided product information for various product lines. Contacted manufacturers and freight carriers concerning customer orders.
Dedicated customer service contact for CVS
Front desk/receptionist duties. Member of web site help desk.
Education:
Saint John's High School - Shrewsbury, MA
Worcester State University - Worcester, MA
Bachelor of Arts in Communications
Military Service:
Branch: USMC
Rank: Lance Corporal
December 1993 to December 1997
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