Katelynn D. Vickers

*** * ****** ******, ********, AZ 85173

859-***-**** adv0gx@r.postjobfree.com

Education:

Mount St. Joseph University, Cincinnati, Ohio

Bachelor of Behavior & Natural Sciences in Social Work, May 2021

Minor: Psychology

Work Experience:

P.F. Chang’s, Cincinnati, Ohio

Hostess & Server, May 2021-August 2021

●Courteously answered phone calls, take orders, welcome and seat guests, and present menus.

●Prepared seating arrangements and organized reservations to ensure guest satisfaction.

●Monitor dining room for proper cleanliness and supply levels.

●Prepared drinks, took orders, and served customers while ensuring we met the needs of our customers.

Information Systems Solutions, Cincinnati, Ohio

MSJ Technology Help Desk, January 2019- May 2021

●Assessed technology issues being brought by students and staff in a fast-paced environment creating solutions quickly to satisfy and solve the needs of campus, including answering phone calls and emails.

●Collaborated with other student workers to arrange technology setups for events and classes to ensure the equipment worked for successful events and class sessions.

●Completed other various tasks given to us to complete by our supervisor, such as assembling new equipment and updating old equipment to maintain useful technology for our campus.

St. Charles Community, Covington, Kentucky

Resident Assistant, January 2017- August 2017

●Interacted with elderly residents to assess their needs and provide a safe and enjoyable living community.

●Assembled lunches and served dinner to residents in order to provide residents with proper nutrition and healthy meals.

●Handled resident’s laundry and cleaning duties by completing specific tasks to improve cleanliness of their apartments and overall facilities.

Mount St. Joseph University, Cincinnati, Ohio

Campus Activities Board (President), May 2019- May 2021

●Work with a team to create events for our students, while leading the other board members and helping them plan and execute events.

●Create, market, and lead student centered campus wide programs to promote social, education, diversity, health, emotional, understanding and growth.

●Budget and allocate money used for campus events, working with a budget of $70,000.

Kroger’s, Bellevue & Newport, Kentucky

Cashier & USCAN; 2014-2016 & 2019

●Met and greeted customers, provided a pleasant shopping experience, by providing good customer service.

●Managed transactions, and returns, as well as ran the USCAN and trouble shot many technical problems with the machines.

●Answered questions about products, policies, and services.

Skills:

Event Planning Digital Communication Marketing Hosting/Serving CPR, AED, & First Aid Training

Customer Service Organization Scheduling Conflict Management

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