EBONI MILBURN
Manassas, VA 20109
Daytime Phone: 202-***-****
Email: ***********@*****.***
OBJECTIVE: To obtain a full-time position with a wonderful organization where I can utilize my skills, express my interests and experiences and where professional development is possible. SKILLS AND ABILITIES:
Reliable and responsible individual
Experience in using Windows, Word, and Internet Explorer
Ability to type approximately 40 words per minute
Capable of using general office equipment including a copy and fax machine
Exceptional organizational skills
Excellent communications skills
WORK EXPERIENCE
Accounts Receivable - contract
Washington Gas 11/2022 – 2/2023
Provided business intelligence support to the CS community
Created metrics and reports
Analyzed and mined data related to customer information
Billing
Supported senior management and users
Researched processes and collection data
Resource & Residential Coordinator
Shelter House 9/20-present
Inspect rooms and perform wellness checks and record necessary information
Maintain and stock work area
Document all entry and exits on the shift log
Complete shift log entries
Complete VADATA
Provide client updates for next shift staff
Billing Specialist 9/19-May 2022
The Women’s Center
Determine insurance coverage
Prepare pre-estimates
Process insurance claims
Review Explanation of Benefits
Process payments
2
Front Desk & Back Office Assistant 6/15-9/19
Virginia Family Medicine
Processed Insurance Referrals
Answered multi-line telephone system
Scheduled patient appointments
Data entry to include patient demographic, insurance, and billing Central Scheduling 9/14-5/15
The Pediatrics Group
Answered multi-line telephone system
Scheduled patient appointments
Data entry to include patient demographic, insurance, and billing Medical Receptionist 6/11-12/13
Fairfax Colon & Rectal Surgery, PC
Verified and entered patient demographics to include insurance and billing
Scheduled patient appointments
Answered multi-line telephone system while checking patients in/out
Clerical duties to include, but not limited to, email correspondence and faxing
Reviewed, sorted, and distributed mail to all company departments Medical Receptionist 10/08-5/11
Optimal Health Dimensions
Clinical experience to include obtaining patients vitals and pre-visit interviews
Answered multi-line telephone system
Verified patient insurance
Scheduled patient appointments
Checked patients in/out
Clerical duties to include, but not limited to, email correspondence and faxing Medical Receptionist 3/06-9/07
Arrhythmia Associates
Answered multi-line telephone system
Verified patient insurance
Scheduled patient appointments
Clerical duties to include, but not limited to, email correspondence and faxing EDUCATION & EXPERIENCE:
Commonwealth of Virginia 2017-2018
Electrician helper
Department of Labor 2018
OSHA 10-Hour Certified SERVSAFE Manager
Received GED from the VA Department of Education in Fairfax, VA.