WORK EXPERIENCE
Cashier/Customer Service
Dunkin' Donuts - Tavares, FL
March 2020 to Present
Housekeeper
Vanderbilt Hotel - Newport, RI
July 2019 to November 2019
cleaning rooms, taking out trash, and vacuuming floora, hallways,and elevators. Making guests feel at home Ross Sales Associate
Ross Dress For Less - Mount Dora, FL
April 2019 to July 2019
Chick-Fil-A Team Member
Chick-fil-A - Mount Dora, FL
April 2018 to April 2019
EDUCATION
High school or equivalent
Leesburg High School - Leesburg, FL
August 2012 to June 2016
LASHANDA
SCARBERRY
Davenport, FL 33897
********.**********@*****.***
#readytowork
Authorized to work in the US for any employer
Diploma
Leesburg High School
SKILLS
Culinary (3 years)
Cleaning
Customer Service
Hospitality
Communications
Housekeeping
retail sales
Learning Spanish
ASSESSMENTS
Customer Focus & Orientation — Proficient
January 2020
Responding to customer situations with sensitivity. Full results: Proficient
Call Center Customer Service — Familiar
January 2020
Applying customer service skills in a call center setting. Full results: Familiar
Sales: Influence & Negotiation — Completed
January 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Completed
Scheduling — Completed
January 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed
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Verbal Communication — Familiar
January 2020
Speaking clearly, correctly, and concisely.
Full results: Familiar
Problem Solving — Completed
January 2020
Measures a candidate's ability to analyze relevant information when solving problems Full results: Completed
Outside Sales — Proficient
January 2020
Actively listening and responding appropriately; performing common sales calculations. Full results: Proficient
Food Service Fit: Crew Member — Proficient
March 2020
Measures the traits that are important for successful food service crew members. Full results: Proficient
Work Style: Reliability — Completed
May 2020
Tendency to be dependable and come to work.
Full results: Completed
Filing & Organization — Highly Proficient
April 2020
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient
Management & Leadership Skills: Planning & Execution — Completed May 2020
Planning and managing resources to accomplish organizational goals. Full results: Completed
Early Childhood Development — Completed
August 2020
Knowledge of the development of children ages 0-3 and of ways to foster that development. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.