Cleaning Office Customer Service
Resume:
ANTWONISHA Smith
Lancaster, CA *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Deli Clerk
WinCo Foods - Lancaster, CA
June 2021 to March 2022
Customer service
Prep Cook
Southern Foodservice Management - Birmingham, AL
February 2019 to May 2021
start prep for lunch to be served and prep the next morning served over 1100 people daily bbva compass bank
Janitorial Worker
LABOR READY TEMP SERVICES - Birmingham, AL
June 2016 to February 2019
Worked for Lawson State college cleaning office's buildings Bakery Associate
Edgar's Bakery & Café
November 2017 to April 2018
I placed orders for weddings and parties. Always with customers Front Desk Receptionist/ Night Audit, Housekeeping Microtel Inn & Suites - Gardendale, AL
June 2015 to February 2016
Started the job housekeeping then advance to Front desk/ night audit. Cleaned rooms for comfort of guest. Checked guest in and out. Also made sure they we're comfortable Production Worker
Simply fashion warehouse
2014 to 2015
As a production worker I had to stay focused I usually work in fast paced environments which requires the ability to be attentive and quick. Making sure customers are satisfied Education
High school or equivalent
Beaufort high
Skills
• Night Audit (1 year)
• Residential Cleaning (3 years)
• Commercial Cleaning (3 years)
• Front Desk (2 years)
• Personal Assistant Experience
• Guest Services (5 years)
• Caregiving (4 years)
• Cooking (10+ years)
• Cash Handling (10+ years)
• Home Care (3 years)
• Office Management
• Food Preparation (10+ years)
• Laundry
• Assistant Manager Experience (2 years)
• Meal Preparation (10+ years)
• Clerical Experience (5 years)
• Food Service (10+ years)
• Cashiering (10+ years)
• Kitchen Experience (5 years)
• Retail Sales
• Senior Care
• Microsoft Word
• Accounts Receivable
• Sanitation (3 years)
• Basic math (10+ years)
• English (10+ years)
• Serving Experience (10+ years)
• Computer Skills
• Sales
• Restaurant experience
• Food safety
• Aloha POS
Certifications and Licenses
Food Handler Certification
Assessments
Retail Customer Service — Highly Proficient
August 2020
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Call Center Customer Service — Familiar
August 2020
Applying customer service skills in a call center setting. Full results: Familiar
Retail Customer Service — Highly Proficient
August 2020
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Customer Service — Familiar
October 2020
Identifying and resolving common customer issues
Full results: Familiar
Work Style: Reliability — Familiar
October 2020
Tendency to be dependable and come to work
Full results: Familiar
Forklift safety — Proficient
December 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Work motivation — Familiar
March 2022
Level of motivation and discipline applied toward work Full results: Familiar
Call center customer service — Familiar
October 2020
Applying customer service skills in a call center setting Full results: Familiar
Home health aide skills — Familiar
February 2022
Providing care to patients in a home setting
Full results: Familiar
Cleaner fit — Highly Proficient
May 2022
Measures the traits that are important for successful cleaners Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
December 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Warehouse associate — Proficient
May 2021
Assesses the tendencies that are important for success in warehouse roles Full results: Proficient
Work style: Reliability — Highly Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Retail customer service — Familiar
February 2022
Responding to customer situations in a retail setting Full results: Familiar
Food safety — Familiar
February 2022
Knowledge of proper food and equipment handling safety measures Full results: Familiar
Cooking skills: Basic food preparation — Completed February 2022
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Completed
Sales skills — Proficient
March 2022
Influencing and negotiating with customers
Full results: Proficient
Front desk agent (hotel) — Familiar
October 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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