Service Representative Costumer
Resume:
Devona Jimenez
Fort Mohave, AZ *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Server
Laughlin Ranch Golf Club - Bullhead City, AZ
March 2023 to Present
I serve a variety of clientele. Serving breakfast, lunch, and dinner to 50-100 customers per shift. Memorized over 30 30 menu items from food to cocktails in order to give our clientele customized recommendations. Quickly and swiftly resolved conflict on a day to day basis in order to maintain customer satisfaction 100% of the time.
Customer Service Representative
Performance Health
October 2022 to Present
Walmart
Walmart - Fort Mohave, AZ
November 2019 to Present
I was a sales associate for electronics. I also covered other departments when needed. Providing help for costumers with any electronics they needed information on or just helping them set up there phones. I also ran the register there providing check out for said costumers as well. I am now a costumer service host. Providing costumer service, doing returns, and keep our store in great condition by keeping up with go backs and cleaning standards. I have also taken on the role as a fill in team lead. In this position I am in charge of maintaining associates breaks, customer and employees concerns as well as making sure all our registers are functioning properly. I have as well closed for the night which consists of shutting down our scan and gos, feeling them and dumping tills as well as making sure all of our go back have been taken back.
Starbucks Barista
Starbucks - Fort Mohave, AZ
May 2021 to August 2021
I greet costumer and make there drinks throughout the day. I also preform necessary cleaning task and making products.
Jimmy burgers
Jimmys - Bullhead City, AZ
June 2019 to May 2020
I took orders and also was basically a waitress. Delivered food to tables or prepared to go orders. Making sure all costumers had everything they needed. Also providing necessary cleaning when closing or through out the day.
Education
High school diploma
Mohave Community College - Fort Mohave, AZ
June 2021 to Present
Skills
• Cash Handling
• Cashiering
• Cleaning Experience
• Food Preparation
• Food Service
• Packaging
• Friendly and welcoming service
• Food handling
• Barista Experience
• Coffee Experience
• Serving Experience
• Food Safety
• Host/Hostess
• Basic math
• Retail Sales
• Busser
• Customer service
• Typing
• Computer skills
• Restaurant experience
• Front desk
• Microsoft Word
• Upselling
• Time Management
• Pricing
• Merchandising
• Computer literacy
• Management
• Supervising experience
• Microsoft Excel
• Microsoft Powerpoint
• Microsoft Office
Certifications and Licenses
Food Handler Certification
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