Shashawnda Whatley
*** ***** *** ***, ***** Vernon, NY 10550 (845) 630- 9212 *****************@*****.***
Objective
To transition and obtain a deeper understanding into a new role in office management/ administration with opportunities for growth.
Skills & Abilities
Extensive knowledge of Medical Terminology
Exceptional analytical and collaboration skills
Proficient in Coding & Billing Procedures, Data Entry & Analysis and Medical Record Keeping
Proficient in Microsoft Office and Excel
Education
Monroe College September 2005 – July 2009
Experience
Direct Care Counselor Lifespire healthcare November 2019 – December 2021
Assisted individuals with the provision of Active treatment and programming in accordance with the treatment plan
Maintained a conducive and nurturing environment within residential facilities
Provided clients one on one counseling and assistance for daily needs
Direct Care Support Pearl Care Healthcare August 2018 – November 2019
Facilitated community outings while assisting with money management
Initiated daily client assessments through interaction
Developed daily reports
Direct Support Personnel Pride Healthcare April 2015 – June 2017
Performed visual assessments to assess physical and mental condition of clients
Managed monthly billing invoices
Assistant Daycare Provider Chrissy Daycare June 2011- April 2014
Assisted Head Teacher with children within the ages of three months to five years old
Maintained billing for the services of each child within the facility
Created daily reports for both parents and supervisors