Cleaning Technician Medical Billing

Robert P. Hammond, Jr.

*** ****** ***** **.

Hubert, NC 28539

410-***-****(M)

***********@*****.***

Summary

MBA

30+ Years of Professional Excellence

IICRC Certifications – Water Damage Restoration, Odor Control, Carpet Cleaning, Upholstery & Fabric Cleaning

IICRC Journeyman Textile Cleaner

Certified Residential Mold Inspector

Property Restoration (Water, Mold, Smoke, Fire, Storm, Wind)

Sales & Marketing

Engineering Management

Sales Management

Business Management

Marketing Management

CRM

Leadership

Training (both customers & employees)

Budgeting

Tremendous Initiative

Key Account Management

Strategic Partnerships

C-Level Relationships

New Business Development

Prospecting/Lead Development

Telemarketing

Coordinate and Participate in Trade Shows

Outside Sales

Business Analysis Skills

Contract Review

Contract Negotiation

Solution Selling

Customer Service

Intelligent and Persistent

Time Management

Attention to Detail

Integrity

Highly Customer Focused

Organization

Cold Calling

Audio/Video Sales

Employment History

APR Restoration (Business Development Manager) Coastal North Carolina USA

April 2022 – Present

Promote company in Coastal Carolina

Develop long term relationships with companies and individuals that refer customers to restoration companies

Marketing to vertical markets

Coordinate jobs based on level of emergency

Create and produce marketing material

Perform inspections of water, mold and fire loss

Participate in community and industry organizations (BNI, Realtor Associations, Insurance Groups, etc.)

All Dry USA (Business Development Manager) Coastal North Carolina USA

March 2021– April 2022

Promote company in Coastal Carolina

Develop long term relationships with companies that refer customers to restoration companies

Marketing to vertical markets

Create and produce marketing material

Perform inspections of water, mold and fire loss

Old Salt Carpet Cleaning, Inc. (Owner/Operator) Hubert, NC, USA

May 2019– February 2021

Maintain industry certifications - Carpet Cleaning Technician, Upholstery Cleaning Technician, Water Restoration Technician, Odor Control Technician, Journeyman Textile Cleaner

Create marketing material and assist in all aspects of marketing

All hiring

Finesse Pro Services, Inc. (Sales Manager) Hampstead, NC, USA

April 2014 – May 2019

Achieved multiple industry certifications - Carpet Cleaning Technician, Upholstery Cleaning Technician, Water Restoration Technician, Odor Control Technician, Journeyman Textile Cleaner

In charge of all Sales and Marketing

Increased revenue +30% over same period in previous year 3 years in a row

Joined and participate in community organizations

Castle Consulting & Staffing Solutions, LLC (Vice President) Hampstead, NC, USA

August 2008 – March 2014

Merck & Co., Inc. (Senior Representative) Maryland, USA

April 2004 – July 2008

Visual Mining, Inc. (Vice President of Sales) Rockville, MD

September 2000 – March 2004

Source Digital, Inc. (Director of Sales) Vienna, VA

July 1998 – September 2000

Avid Technology, Inc. (Channel Sales Manager) Tewksbury, MA (Home Office)

January 1995 - June 1998

Sony Corporation of America (Sales Engineer / Account Manager) Lanham, MD (Home Office)

December 1982 - December 1994

Education

Masters: Business Administration (MBA)

Graduated w/ 3.87 GPA out of 4.0

University of Phoenix

Bachelor of Arts Degree: Economics

Millersville University of Pennsylvania

Special Skills

Proficient Computer skills (MS Office Suite, Business Intelligence, CRM, Business Analysis)

Trained in Adult Learning Principles

Trained and Practiced in Presentation Skills

Additional Relevant Courses/Education

IICRC Certifications – Water Damage Restoration, Journeyman Textile Cleaner, Odor Control, Carpet Cleaning, Upholstery & Fabric Cleaning

Certified Residential Mold Inspector

Dale Carnegie

Xerox Selling Skills I, II, and III

American Management Association (AMA) Sales Course

American Management Association (AMA) Marketing Course

Zig Ziglar's Sales Course

Multiple Sony Sales & Management Training Courses

Certified Pharmaceutical Trainer

Merck Fundamentals of Primary Care Training

Merck Courses in Managed Care Methods & Formularies as well as HIPPA and Medical Billing including Medicare & Medicaid

Merck Total Office Call Training

Proven ability to deliver presentations to all sized audiences

References Available Upon Request

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