Service Representative Customer
Resume:
SKILLS
Interpersonal Communication
Proficient in Microsoft/ Excel
Organized
Social Media Management
Ability to Multitask
High Patience
Ability to work independently
Problem Solving
EDUCATION
CLEVELAND HEIGHTS HIGH SCHOOL- CLASS OF
2022
August 2018-2022
CONTACT
@ 1939 Green Ra Cleveland, OH 44121
eo ***********@*****.***
SAMI
MCKNIGHT
EXPERIENCE
B. Fitness and Training, Cleveland, OH - Executive Assistant]
May 2021-May 2022
Assist with wellness activities for recovering
addicts at North Eastern Ohio Recovery
Center (NORA)
Design 5 promotional materials per week
using Canva
Create monthly financial documents using
Microsoft Excel
Design and manage fitness profiles for 10
personal training clients
Reach out and call people
Plan and schedule sessions
Created and sent out invoices
Robinson Auto Clinic, Cleveland, OH- Representative]
May 2019- November 2019
* Fast-paced volume customer service environment
Set and enforced service standards to ensure customer
satisfaction
Calculated monetary sales quickly and accurately
Required to meet deadlines
« Greet Customers
Assist customers by any means necessary
Customer Service
Charter Communications (Spectrum Mobile)- Customer
Service Representative] June 2022-February 2023
Multi-task though 2 computer screens with more than a handful of
different systems
Maintain high call performance numbers
Ability to use patience and effective communication skills to
uncover customer needs, answer questions,and leave a positive
impression on customer interactions.
Read and follow call flow “scripts” for handling different types of
calls
Working Between multiple
Deescalate Calls
Contact this candidate