Data Entry Administrative Assistant

Travetta Powell Address **** SW **th street Lawton Oklahoma

312-***-**** **************@*****.***

SUMMARY OF QUALIFICATIONS

Analytical, and Personable with Great Problem-Solving Skills Proven Ability to Maintain the Highest Standards in Customer Service Working Knowledge of Excel & Microsoft Office Products Easily Adapt to Companies own Working System Self-motivated, Detail-oriented, Customer-friendly Individual Who Has Grown Within the Company Ability to Apply Communication Processes (Written, Oral and Visual) Effectively.

PROFESSIONAL EXPERIENCE

Aptive Environmental

Customer account Manager Atlanta GA

2018-2023

Duties Responsible for setting up accounts and managing interaction with over 500 customers making sure that all the customer needs were met. Conducting office meeting with the Service Technicians making sure all updated information was shared and listening to their concerns as well. Onboarding staff for the office and the field.

Nspire / Hope for Domestic violence Lawrenceville, Ga.

Administrative Assistant 2017-2018

Duties. Prepare for incoming trainees. Open office for daily activities. Responding to all voicemails. Scheduling routes for the drivers, and well as pickups from donors. Handling all incoming calls that require sensitive and urgent attention. Scanning, copying, and faxing all necessary documents for all locations.

Gwinnett Medical Hospital Lawrenceville, Ga.

Receptionist 2016- 2017

Front desk receptionist duties. Validate visitors coming in. Look up patient information in the computer. Run reports for scheduling doctors. Assist patients to various locations. Switchboard operator by directing calls to the proper place.

Bank of America Chicago, IL.

Accounts Receivable/Lockbox Specialist Supervisor 2011-2015

Overseeing lockbox process for 30 lockbox clerks. High volume and error free processing production environment. Receiving and recording of customer’s payments received from multiple lockboxes, credit cards, ACH payments, etc. High- volume, fast paced, deadline driven production environment. Strict production metrics that determine acceptable levels of performance and requires that all payments must be accounted for on the day they are received.

Bank of America Chicago, IL

Cash Applications Responsibilities 2011-2015

10-key alphanumeric data entry. Uploading bank files/statements for ach/eft, credit card, and check payments from. Assisting customers in setting up ach/eft payment options for future payments. Import and reconcile daily sales batches from operating systems

Bank of America Chicago, IL

Document Imaging Operator 1999-2000

Scan daily documentation in a timely manner. Manually extract payments from envelopes, separating and sorting checks in order to prepare deposit in accordance with client specifications. Perform 8-point check inspection to ensure that check is correctly written and ready for logging into the system

EDUCATION

Currently Pursuing a Bachelors in Science for Business Administration University of Phoenix Chicago, IL

References Available Upon Request

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