Kassidy Jones

Intelligent and Bubbly Customer Service Expert

*** ** **** ***, **********, CA 95838

916-***-**** adv03l@r.postjobfree.com

Education

●San Ramon Valley High School (San Ramon, CA) Class of 2013

●Advance Beauty College (2015 – 2016)

●CHA(California Horsemen Association) Certified

●Drivers Liscence

●Food Handlers Certification

Experience

Doordash Delivery Driver

March 2018-Present

Picked up customers food orders by a scheduled time.

Made sure orders were correct, and thinking outside the box on what they might need or want.

Driving to customers home to deliver their meal as quickly as possible.

Night Auditor Barcelona Apartments Aliso Viejo, CA

August 2017- February 2019

Answer phones; Schedule appointments using Outlook; Respond to customers inquiries via emails and phone calls; Enforce rules and regulations of the property.Walk the property nightly

Server Forge Pizza Danville, CA

.November 2016 – July 2017

Greet and interact with customers; Memorize and understand complex menu items; Take food and drink orders from customers; Replace kegs & stock bar;

February 2016 – November 2016

Shift Lead Blaze Pizza San Clemente, CA

Assigned staffing resources as necessary to ensure all daily tasks for the shift were completed correctly and in a timely fashion; Interact with customers who had complaints and resolve their issues in a satisfactory way

October 2014 – January 2015

Barista Chocxo Coffee and Cacao Foothill Ranch, CA

Quickly and accurately made espresso drinks; Memorized and understood how to select quality truffles; assisted customers with truffle selection.

Skills

• Prompt

• Friendly

• Team Player

• Excellent Customer Service Skill

• Quick Learner

• Organized

• Ability to stand for long periods of time

• Detail-Oriented

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