Harry Knotwell

*** ******* ******

Chester, PA **013

aduzz5@r.postjobfree.com

484-***-****

Authorized to work in the US for any employer

Work Experience

E&C MCM Customer Service Representative

Dupont Experimental Station - Wilmington, DE

June 2022 to December 2022

•Create Quotes, Orders and Invoices for MCM in SAP

•Provide Excellent Customer Service

•Create/Change Pricing Records

•Technology: SAP, Siemans Phone System.

DXP Logistics CSA

Marken

September 2020 to June 2022

Enter collection of medical clinical trial into Maestro

Track collections to maintain Marken on time deliveries

Work several trials including J&J, Regeneron, Pfizer and any other trials.

Provide excellent customer service for incoming calls from patients and sites

Track & Trace return packaging

Lost job to Pandemic was homebound for 6 months.

Logistics Specialist

Centinel Spine

September 2019-March 2020

·Build in ERP system implant and instrument BOMs

·Move expired inventory out of stock in ERP system as needed

·Fill shelves with product as needed

·Assist in Fed Ex check in and move all product in ERP system back into home stock

·Make Return log in excel and send to designated managers

·Ship Repacks when help is needed

CSR/Inventory

Novasep, Boothwyn, PA

May 2019-September 2019

·Receive Orders from Internal and external customers

·Place inventory not slated to ship on shelves for stock

·Process orders for delivery in Navision and Ship

·Provide excellent Customer Service to both internal and external customers

·Special Projects as needed

Inventory Control Analyst

Exxon Mobile – Paulsboro, NJ

January 2017 to October 2018

·Create Labels for drums and pails for all products.

·DO checks on Barrels and Bottle tops for IET

·Maintain inventory for all products in SAP. Including Goods receipts, Goods Issues and Transfer Posting

·Month ending reports as needed.

·Provide excellent Customer Service to both internal and external customers

·Technologies: Navison, Lotus Notes Shipping

Telecom Analyst/ Billing Specialist

Modspace - Berwyn, PA

June 2014 to September 2016

·Manage Wireless Inventory and billing

·Install and update SIP Phones

·Act as billing liaison for all Phone and Data bills

·Provide excellent Customer Service to both internal and external customers

·Technology: Aastra Phones, Microsoft Office 2013, Free PBX, Matworx, NEC

Billing Specialist

SIG - Chester, PA

August 2012 to March 2014

•Produce invoices in a timely manner

•Run weekly and monthly reports

•Verify pricing in system

•Send out bills to appropriate customers

•Strong experience using SAP software

•Work with Customer Service Reps to provide excellent customer service

Customer Service Representative

Dupont Chestnut Run - Wilmington, DE

February 2011 to August 2012

•Create Invoices for Services in SAP

•Provide SAP Security Virsa Risk Mitigation

•Provide Excellent Customer Service

•Create/Change Pricing Records

•Technology: SAP, Siemans Phone System.

Customer Service Representative

Agilent Technologies - Wilmington, DE

September 2010 to December 2010

•Provide excellent Customer Service to internal and external clients

•Enter Quotes and Orders as needed Company Merger transposed orders from one system to other.

•Technologies: SAP

Accounts Payable Coordinator

Genesis Healthcare

October 2006 to March 2009

•Input invoices into PeopleSoft Troubleshoot any problems with centers.

•Run weekly reports and distribute them to proper center.

•Provide excellent Customer Service to both internal and external customers

•Technologies: MS PeopleSoft

Sales Coordinator

Boy Machines

December 2004 to August 2006

•Provide Assistance to Sale Representatives and Customers, as needed ie. Quotes, Purchase Orders,

•Mailings,

•Travel Confirmations

•Order Machines from Parent Company

•Run monthly and annual reports

•Technologies: Microsoft Word, MS Excel, MS PowerPoint, MS Outlook, AS400

Customer service Representative in Facilities Management

AstraZeneca Pharmaceuticals

February 1998 to August 2004

•Provide Excellent Customer Service as Lead Contact for Maintenance Department for both internal

•and external customers

•Enter Time Sheets, Work Orders, Purchase Orders, Requisitions, Schedule Work for completion in

•SAP.

•Filing and data entry

•Provide Maintenance Manager with Safety Meeting Materials, EzBuy

•Technologies: SAP

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