Center Representative Assistant Office
Resume:
Kimberly Cyril
Houston, TX 77075
*************@*****.***
Summary of Qualifications
Inbound/Outbound Call Centers
Accounting and Billing
Routing customers to correct department
Quality control, Office and Clerical work
Work History
Sykes Work From Home July 2013-Nov2014
D&D Scrap Metal, Baytown, TX Feb15, 2006- Mar01, 2014
Assistant Office Manager: Accounting, Billing, Inventory Control, Inbound and Outbound calls, Customer Service, Day to day duty operations, etc.
Wal-Mart La Porte, TX Mar 12, 2003- Mar21, 2006
Cashier: Cashier, Customer Service, Front door greeter, Stocking and Loader.
Walgreens, Baytown, TX Jun06, 2003- Jan09, 2004
Pharmacy: Cashier, Restocking, Greeting Customers, Customers ID Verification at Pharmacy.
US Air Force, Houston, TX Jun01,2001- Jul31, 2003
Services: Office and Clerical Work, Cook, Front Desk Coordinator for Gym, Cashier for Cafeteria.
CALL CENTER REPRESENTATIVE FOR DISH AND NEXTEL
Education
DeVry University, Houston, TX
1 year college, technical or vocational school
Major: Criminal Justice
Minor: Business Management
Remington College, Houston, TX
1 year college, technical or vocational school
Major: Criminal Justice
Ross S Sterling, Baytown, TX
High school Diploma
Computer Skills.
Typing Speed: 75 Words Per Minute
Presentation Software (Power point, Flash, etc.)
Spreadsheet Software (Calc, Excel, etc.)
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