Center Agent Customer Representative
Resume:
lakysha Abraham
Customer Representative
Monroe, LA 71202
***************@*****.***
Willing to relocate: Anywhere
Work Experience
Call Center Agent
GDCC West, LLC - Louisiana
April 2022 to Present
Nursing Assistant
ROSEMONT ASSISTED LIVING
July 2021 to February 2022
Taking.are of Our Residents
Sales Associate and Cashier
Cracker Barrel - West Monroe, LA
June 2021 to October 2021
Sale associate..I take care of all customers that enter the store Walgreens Cashier
Walgreens - West Monroe, LA
March 2020 to August 2020
Crew Member
McDonald's - Monroe, LA
June 2018 to April 2019
Cashier, Customer Rep..helping all customers
Sales Representative
Walmart - Killeen, TX
July 2017 to March 2018
Customer Service Representative..Greeting,helping and checking out all customers Operations Assistant
Belk
November 2016 to April 2017
Operations Team Member changing prices,relabeling and opening the enter store Cashier
Captain D's Seafood Restaurant
June 2014 to December 2015
PreparingDishes and Food to be served
Call Agent
TruBridge Inc
October 2012 to August 2014
Customer Care Call Agent
Cashier/Customer Service
Dollar General
July 2012 to September 2013
Housekeeper
Comfort Inn - West Monroe, LA
April 2012 to April 2013
Education
basic
Lake Providence Senior High School
Skills
• English
• Customer Service (10+ years)
• Food Service
• Cashiering (10+ years)
• Food Preparation
• Home Care
• Senior Care (3 years)
• Caregiving
• Dementia Care (3 years)
• Alzheimer's Care (3 years)
• Nursing (3 years)
• Personal Assistant Experience (10+ years)
• Mac OS
• Customer support
• Databases
• Windows (10+ years)
• Account management
• Basic math (10+ years)
• Laundry (4 years)
• Microsoft Windows Server
• Management
• Experience with children
• Childcare
• Microsoft Excel
• Computer skills
Certifications and Licenses
CPR Certification
Assessments
Food safety — Proficient
February 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Home health aide skills — Proficient
September 2021
Providing care to patients in a home setting
Full results: Proficient
Cleaner fit — Proficient
October 2021
Measures the traits that are important for successful cleaners Full results: Proficient
Food service: Customer situations — Proficient
October 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Proficient
Verbal communication — Proficient
April 2021
Speaking clearly, correctly, and concisely
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Hardworking mother of 5,,peoples person..very motivated in achieving all that is within me
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