ADRIAN EATON
Customer Service Specialist
PROFILE
Customer service and sales expert with 20 years experience who identifies customer needs and delivers effective solutions to problems. Committed to providing high-quality customer care to create a positive environment and outcomes. Hard worker and reliable individual who is seeking employment in a company where I can grow and expand my knowledge and skills. I learn very quickly, and I love challenges.
CONTACT
PHONE:
EMAIL:
**************@*****.***
EDUCATION
Alvin Jr. College
01/1993-05/1995
Major: Automotive Fabrication &Technology
Graduated: AAS
Lee Jr. College
08/1995-12/1997
Major: Liberal Arts
Graduated: Associates-Liberal Arts
Sam Houston University
Major: Psychology
Graduated: No (101 accredited hours to complete)
WORK EXPERIENCE
Adkins Enterprise, Appointment verifier
Red Oak, TX
02/2021-06/20/2022
Appointment setter/verifier for meetings for time share owners in the USA
Supervised a team of 15 telephone representatives.
Managed office day-to-day operations
Lead team in closing weekly sales
Onin Staffing, Forklift Driver
Duncanville, TX
11/2019-02/2021
Worked as a general warehouse laborer.
Advanced, promoted, and certified as senior forklift driver.
iPacesetters
Tusla, OK
01/201*-**-****
Worked as a call center TSR with existing Spectrum customers.
Trained for Assistant Team Leader (ATL)
SKILLS/HIGHLIGHTS
Excellent communication skills written and verbal
Problem solving
Effective team player
Great with conflict resolution
Great organization skills
Resolution oriented