Data Entry Title Clerk
Resume:
Zhane small
Biller / Title Clerk /cashier
Jersey City, NJ 07306
aduzsu@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work ExperienceHostess Manager/ Waitress
TGI Fridays
February 2014 to October 2014
Description: Handle customer's payment settlements. Assist guests with ordering. In rush hours, guide customers to waiting lounges or appropriate tables. Greeting guests on arrival. Maintain level of reserve cash in appropriate currency denominations. Excellent in bill settlement through various instruments such as cash,
credit card and debit card. Maintain cleanliness of the work place. Attend daily meetings with the store more
managers to discuss ways of improvement and staff.
Lead Billing Specialist
Fordham Toyota - Bronx, NY
February 2021 to Present
• Handle sensitive information Regarding vehicles and customers diligently
• Exercise strong time management skills as to stay on task with multiple duties daily.
• Swap vehicles between dealerships and maintain strong relationships with managers at other stores.
• Processed and organized documentation for vehicular sales and transfers, managed titles and organized company inventory.
• Entered title and auto information into company database, managed and monitored the status of available data records.
• call banks and resolve issues regarding lien releases and titles
• stock in/ transfer out vehicles.
• work with the sales team to get the customer deal paperwork processed in a timely fashion.
• knowledge of Reynolds and Reynolds as well as ADP computer software
• responsible for maintaining and balancing DMV accounts.
• Handle vehicle titles, registrations, insurance and other sensitive paperwork as well as fix any issues with these in a timely manner.
• Complete tasks under high stress and high volume In a timely manner.
• Assign stock #’s as well as adding vehicles to dealers inventory .
• maintaining knowledge of DMV laws and practices as well as maintaining VERIFI a new DMV handling website.
• Assists customers with various things not limited to billing.
• maintain great communication skills with staff in order to keep focus on customers experience and handle situations effectively with a level head.
Title Clerk
JSA Tags - Brooklyn, NY
April 2020 to January 2021
Process dmv paperwork for all 50 states.
Communicate effectively with dmv offices country wide during a global pandemic. Perform tasks and deals to completion.
Communicate with clients and customers often regarding registrations/titles. Exercise strong organizational skills
Understand and provide proper documents pertaining to each state as to ensure paperwork would not get rejected.
Multitask often as we serviced walkin customers as well as mail in paperwork. Title Clerk/Biller
Lexus - Farmingdale, NY
February 2018 to August 2020
• Processed and organized documentation for vehicular sales and transfers, managed titles and organized company inventory.
• Entered title and auto information into company database, managed and monitored the status of available data records.
• call banks and resolve issues regarding lien releases and titles
• stock in/ transfer out vehicles.
• work with the sales team to get the customer deal paperwork processed in a timely fashion.
• knowledge of Reynolds and Reynolds as well as ADP computer software
• responsible for maintaining and balancing DMV accounts.
• Handle vehicle titles, registrations, insurance and other sensitive paperwork as well as fix any issues with these in a timely manner.
• Complete tasks under high stress and high volume In a timely manner.
• Assign stock #’s as well as adding vehicles to dealers inventory .
• maintaining knowledge of DMV laws and practices as well as maintaining VERIFI a new DMV handling website.
• Assists customers with various things not limited to billing.
• maintain great communication skills with staff in order to keep focus on customers experience and handle situations effectively with a level head.
Title Clerk
Town and Country Jeep Chrysler Dodge Ram
April 2016 to July 2017
• Review sensitive information before data entry into computer.
• Produce contracts, warranties MV-50, and other necessary documents.
• Communicate well with others as to assist customers in a timely fashion.
• Was responsible for issuing license plates as well as registrations and documenting after each use.
• Reported each car sold to chrysler group as well as claimed every rebate required on deals. Cashier/Seasonal cashier
American Eagle
January 2011 to January 2017
Description: Handle money and balance cash registers. Handle transactions in a timely fashion while maintaining excellent communication with the customer. Ringing up customer merchandise and assist with answering incoming phone calls often times simultaneously.
Balance out cash drawer at the end of every shift. Offer great customer service to differentiate and promote the company brand. Stock the shelves when company clothing or supplies was running low.
Keep checkout line low offering more excellent service during heavy volumes. Excellent at maintaining a level head during busy times as well as maintaining proper energy for processing of heavy crowds.
Education
Bachelor's in Biological engineering
North Carolina A & T State University - Greensboro, NC August 2012 to Present
High School Diploma
Uniondale High school - Uniondale, NY
September 2008
Skills
• Fast Food
• Customer Service
• Team Member
• Billing (7 years)
• Customer Support
• Customer Care
• Title Processing
• Accounts Payable
Assessments
Customer Service Skills — Proficient
January 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Attention to Detail — Highly Proficient
October 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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