**** **** ***. ***, *** Harbor Islands, Florida **154 C: 786-***-**** E:aduzsb@r.postjobfree.com
Career Focus
To obtain a position where I can utilize my leadership abilities and knowledge of the hospitality industry to develop sales and customer satisfaction
Professional Experience:
12/15/2017/ Present
Brokers LLC
Aventura, FL
Real Estate Agent:
Close 46 transaction 2021.
Close Transactions from clients out of the country, out of state and local.
2021 Top producer.
Member Association of Realtor
Coach class to new members.
3/17/2017/ 10/19/2017 Grazianos Coral Gables, FL
General Manager: Annual Sales Volume $ 5.6 Million
Top store in sales in the Company
P/L Inventories, variances and accountabilities
Schedule Managers and Employees to our budget to maximized productivity
Invoices making sure all bills were received scan to cooperate
Payroll making sure all employees got paid checking clock in and out and submit to corporate
Hire, Training and Terminate Employees, evaluating staff support addition training
Food quality, Execution make sure ticket times food presentation following recipes
Setting up Specials working with butchers and cooks determine what food needed to sale
Staff Meeting with Employees to set up the tone clear on expectations going over deployment
9/2016 – 2/2017 Gate Gourmet Miami International Airport, FL
General Manager:
In charge of seven Airlines
Managers and staff schedule to maximize productivity
Train and develop employees high standards clear on expectations
Planning with staff flight orders and delivery deployment best results
Budget Meeting every week discussing operations, labor and sales for accountability
Sample food with all airlines going over presentation, quality and taste
Daily meeting with staff going over stations to increase performance
Going over the food with chef changing menus
Daily inspection of the operation to improve day to day operations
12/2014 – 8/2016 PEI WEI Pembroke Pines, FL
General Manager Annual Sales Volume: $2.1 million
Hired as GM 12/2014 for the Pembroke Pines, FL unit.
Assisted and provided training for the Aventura, FL unit and 3 more units in the Miami area to improve and train the units for enhanced performance
Food and Labor costs met and/or exceeded the company expectations
February 2016 selected as top GM of the district for performance and customer service review
2015 Awarded Top 5 in lowest turnover in the district
2015 Awarded for performance. 1st in district and 7th in the nation
Hired staff and trained them for increased performance and improved customer service
(Reason for looking: Seeking a better opportunity for growth, excited to be a part of an innovative concept, new opening)
10/2013-12/2014 Applebee’s Hialeah, FL
Assistant General Manager Annual Sales Volume: $5 Million
Hired as AGM with promise of a GM promotion. With only 5 franchise units no opportunity came about for GM
Functioned as GM many of the days as he was away.
Hired, trained the staff. Provided weekly scheduling and P & L reports
Store was top store in the region for sales and profit.
Store was top store in the region for sales and profit.
Increased sales 4% through improved planning, scheduling and training
(Reason for leaving: Desired better opportunity and no foreseeable advancement to GM)
06/2011-09/2013 Giraffas Brazilian Kitchen Miami, FL
General Manager Annual Sales Volume: $3 Million
Hired as General Manager 06/2011 to open this new concept of Brazilian Steak House
Launched the new unit and then managed 2 units for the company
Responsible for all hiring, training, and P&L
Store was recognized for being one of the top stores in the company for sales and profit, both in US & Brazil
(Reason for leaving: No benefits, no bonuses. Applebee’s recruited as AGM with potential of GM)
05/2005-06/2011 Starbuck’s Aventura, FL
General Manager Annual Sales Volume: $2.0 Million
Hired as General Manager 05/2005
Responsible for all hiring, training, and P&L
Store was recognized for being one of the top stores in the company for sales and profit
(Reason for leaving: better opportunity, liked the restaurant segment more than the barista segment)
Additional Work History:
02/2004-03/2005 Applebee’s Doral, FL
Assistant General Manager Annual Sales Volume $3 million
04/1994-01/2004 TGI Friday’s Miami, FL
Kitchen Manager Annual Sales Volume $5 million
Education:
Union High School Union City, NJ Diploma 1986