Package Handler Teacher Assistant

Akira Trumpet

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Profile

Experienced self directed, resourceful, flexible and proactive licensed Phlebotomist and Care Associate with 4 years of success a solid commitment to upholding optimal customer service, safe practices with all patients and serve as medical staff support. Versed in developing, and forecasting solutions; enabling companies to enhance operations, stakeholder satisfaction, cultural sensitivity, staff skill set and optimal day-to-day customer service operations.

Areas of Expertise

Logistics Management CPR Certified Customer/Stakeholder Relationship Building Inventory Management HIPAA Compliance Solution Oriented Records Management

Education & Certifications

Phlebotomist Certification, Institute of Career Continuity – Queens, NY (2021)

Bachelor of Arts, L Arts, York College – Queens, NY (Expected Graduation 2024)

High School Regents Diploma, John Dewey High School – Brooklyn, NY (2019)

Experience

01/2021 – Present Wendy’s Queens, NY

Crew Member

●Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.

●Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.

●Workwith the kitchen team to prepare foods while following cooking instructions, safety procedures, and sanitary requirements.

●Use specific kitchen machinery to create customized beverages to customers’ preferences.

●Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.

●Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.

09/2020 – 11/2020 FedEx New jersey, NY

Package Handler

●Loaded and unloaded packages in a fast-paced warehouse environment.

●Sorted packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages, as well as physical bending, twisting, kneeling in a safe and efficient manner.

●Documented and drafted daily shipments reports for wardehous operations.

07/2016 – 08/2018 Goddard School Atlanta, GA

Teacher Assistant

●Assisted in developing lesson plans based on state requirements and the specific needs of each child.

●Collaborated with teachers to monitor the development of each child

●Participated in the teacher's routine when delivering lesson plans and running the class in the event that the teacher is absent on a particular day

●Worked with children in the classroom to promote their learning and development.

●Communicated with parents and keep them informed about their child's development and any changes to the regular day-to-day schedule.

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