OBJECTIVE

Looking forward to growing in a professional environment and learn to excel with proper knowledge and skills by performing a challenging position in a reputable company while making significant contribution to success of company.

SKILLS & ABILITIES

Excellent communication skills (verbal, written, and presentation) coupled with strong interpersonal skills both in one-on-one and in group settings and good-humored attitude towards handling multiple tasks.

Ability to plan, organize, prioritize time and workload to accomplish tasks and meet deadlines.

Highly flexible, good tolerance for ambiguity and time-driven deadlines and able to quickly adapt to changing priorities.

Able to establish and maintain effective working relationships.

Proficient in using Microsoft Word, PowerPoint, and Excel.

Able to take prompt and independent actions to achieve customer satisfaction and loyalty.

Good teaching skills and efficient cognizance of contemporary classroom system.

Review writer for different firms with persuasive skills towards clients.

Passionate and keen observer looking forward to exploring and branch out my skills.

EXPERIENCE

Customer service

Dealing with customers

Analyses the need and want of the customer and provide them appropriate product and service.

Ability to use positive language.

Building long term relationship with the customer.

IELTS Trainer Sep 2022– Dec 2022

Touchstone, Punjab, India

Responsible for discipline decorum

Checking notebooks, assignments

Making teaching plans for IELTS Program

Regular one to one discussion to assess needs of students.

KEY SKILLS

Retail Customer Service

Communication

Sales

Upselling

Process Improvement

EDUCATION

DIPLOMA IN INTERNATIONAL BUSINESS Jan 2023-Present

Conestoga College, Kitchener, ON

IELTS- Completed English language test September 2022

Touchstone, Punjab, India

High School in Commerce field April 2021 – May 2022

Gems Cambridge International School, Punjab, India

HOBBIES AND INTEREST

Reading and writing

Solving puzzles (Sudoku and Crosswords)

Exploring new things

Volunteer work

Gardening

Job- related activities

REFERENCES AVAILABLE UPON REQUEST.

Contact this candidate