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Service Representative Material Handler

Location:
Smyrna, GA
Posted:
January 28, 2023

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Resume:

Felton Sullivan

WORK EXPERIENCE

Pridestaff; Kennesaw, GA

Material Handler 01/2020-Present

Verify materials

Cut and process order

Staging finished goods for shipment

Ok with constant heavy lifting

Will be cross trained in all departments

Performs manual warehouse duties as assigned or directed.

Loads and unloads company trucks, common carriers and customer vehicles using forklift and other required equipment.

Ships and receives products according to company's procedures and requirements.

Assists in the maintenance of the warehouse facility.

Serves on company's in-plant or off-site emergency response team.

Places hazardous materials or waste into appropriate containers.

Receives, unloads and places into storage hazardous waste received from off-site generators; completes inspections and paperwork associated with receiving and storing hazardous waste.

Properly manages hazardous waste while inside container storage area or otherwise under company responsibility or controls.

Prepares for shipment and loads hazardous waste destined for off-site recycling/disposal facilities; completes inspections and paperwork associated with shipping hazardous waste.

Cleans and maintains warehouse and equipment.

Adheres to company quality processes, as applicable.

Assists to resolve product quality issues in an efficient and timely manner, as applicable.

Performs all other duties as required.

Complies with all company policies, rules, and guidelines.

Hanover Logistics; Hanover, PA

Order Selector/Forklift Op 02/2019-01/2020

Implement inventory management procedures such as cycle counts, and labeling.

Separate, fold, bag, etc. to customers’ orders while maintaining quality control.

Processing Orders for different customers using the electric pallet jack, Hi-low and other forklifts.

Determines work priorities, prepares work schedules, and expedites workflow in accordance with the Lead Duties and Expectations.

Assign tasks to warehouse personnel including inbound unloading/put away, outbound pulling/staging and loading, sanitation, product moves, etc.

Perform cycle counts, bay audits and physical inventories as needed.

Ensure that exceptional sanitation is maintained.

Complete all reports and records in a timely and accurate fashion.

Ensure that daily equipment inspections are performed properly.

Monitor product disposition to ensure good space management and completes re-warehousing functions to facilitate the put away of incoming inbound freight.

Operate powered industrial trucks to load/unload materials or deliveries and move them to and from storage areas into trucks or storage facilities.

Obtain copy of production schedule or shipping order and transports material or equipment to and from designated areas in the facility.

Move goods packed on pallets or in crates around the storage facility

AARP Foundation SCSEP StoreHouse for Teachers – Education Partnership; Pittsburgh, PA

Customer Service Representative

Answered telephone and contacted volunteers

Gave tours of the facility

Accepted donations

Utilized courier services

Received and distributed mail

Assisted with receiving and tracking inventory in the warehouse

Performed cycle counts, sorting, and placements

Axiom; Pittsburgh, PA

Quality Technician 11/2011-9/2012

Audited and checked quality parts on the production line

Supervised a production line of 9 employees

Prepared necessary reports

Sullivan Lawn Care; Atlanta, GA

Crew Chief 3/2022-7/2011

Solicited new business

Contacted and developed personal contacts

Prepared cost estimates for jobs based on size and terrain of property

Repaired equipment and organized maintenance for major repairs

Lowe’s; Atlanta, GA

Customer Service Representative 2/2000-12/2001

Addressed customer’s home and gardening needs

Provided customers with instructions and materials for home repair

Provided upkeep of inventory in the department

Installed store displays

EDUCATION

Tuskegee Institute 1979

Business Administration

SKILLS

Leadership

Warehouse

Lawn care

Customer Service

Communication Skills

Attention to detail

REFERENCES AVAILABLE UPON REQUEST



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