Service Representative Customer
Resume:
BRITTANY ECHEVARRIA
**** ************ ** ********** **, 23320
Gkitter17@gmail.c
om
EXPERIENCE
DATES FROM NOVEMBER 2012– TO AUGUST 2016 CASHIER AN CREW TRAINER, MCDONALDS I worked with greeting customers, taking orders, collecting payments, recommending products, promoting special deals, matching cash with records, arranging food items on trays, adding napkins and condiments, and cleaning the premises during down time. DATES FROM AUGUST 2015– TO AUGUST 2016 NANNY, SYSTMA FAMILY, SUFFOLK. I made sure I was Arranging Playdates, Reading, Bathing, Children’s laundry, Indoor Play, Feeding, Help with homework, Outdoor Play, Dressing, Outings, activities, crafts, Carpooling, Entertainment, Organizing bedrooms/toys, Maintaining logs, for 4 year old autistic child.
DATES FROM AUGUST 2016 – TO NOVEMBER 2017 INFANT, AND PREK LEAD TEACHER, APPLETREE LEARNING CENTER I conducted focused observations of children, develop action plans, carry out activities on a daily basis and evaluate the effectiveness of child development activities, ensure the safety and well-being of the children, maintain regular communication with parents as well as Organized and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips, Taught basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills, Observed and evaluated children's performance, behavior, social development, and physical health, As well as Read books to entire classes or to small groups. DATES FROM JANUARY 2016– TO NOVEMBER 2017 CASHIER, FOOD LION perform a lot of duties, most of which will be related to cashiering, and some to retail. Dates From november 2017 –november 2018 CUSTOMER SERVICE REPRESENTATIVE, SUTHERLAND GLOBALS. I answer incoming calls from customers, assist them with their inquiries or recommend them the services of other expertise. DATES FROM NOVEMBER 2018 –APRIL 2019 DEPUTY RECRUIT, NORFOLK SHERIFF'S DEPT. I worked one on one with inmates, Worked with intaking and releasing inmates, it was also my duty to make sure all inmates were safe and well taken care as well as well fed. DATES FROM JUNE 2019 – OCTOBER 2019 CUSTOMER SERVICE REPRESENTATIVE, QVC it was my duty to take incoming calls and helped with any issues the customer may be inconvenienced with, as well as place orders for them over the phone. DATES FROM NOVEMBER 2019 – CURRENT
AMAZON I work as a part time associate in the warehouse. I unload trucks, organize bins in the warehouse to make it easier to pull items out.
EDUCATION
MONTH YEAR HIGH SCHOOL DIPLOMA, DEEP CREEK HIGH
SCHOOL I attended high school from September 2011 – January 2015 I graduated with an 2.7 GPA.
SKILLS
● Customer
service
● Call center
● Great productive attitude.
● Crew trainer
● Teacher
● cashierActivities
Volunte
er
● I do neighborhood clean ups on my free
time.
From NOVEMBER 2016 – to
NOVEMBER 2017
● I was a volunteer firefighter for Moyock,
NC.
● As well as attending the fire
academy
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