Administrative Assistant, marketing

JESSICA STIGLIANO

*** ********* ****, **** ***, NJ 07024 • 201-***-**** • ************@*****.***

SUMMARY

Strong administrative professional with a bachelor’s degree focused in Sociology from William Paterson University of New Jersey. Disciplined and detail-focused, with sharp administrative, scheduling, and organizational skills. Skilled in Negotiation, Verbal De-escalation, Multi-task & Handle High-volume Workloads, Leadership, and Team Leadership. Excel in planning, prioritizing, and managing multiple concurrent tasks to meet crucial timelines and aggressive performance goals. Outstanding skills in networking, elevating team morale, fostering staff enthusiasm, establishing credibility with prospects, and delivering compelling sales presentations. SKILLS

• Project Management

• Attention to Detail

• Problem-Solving

• Communication

• Providing Excellent Customer Service

• Flexibility

• Client Relations

• Sales Management

• Creative Writing

• Goal Oriented

• Collaboration

• Deductive and Inductive Reasoning

PROFESSIONAL EXPERIENCE

Coalition on AIDS in Bergen & Passaic County; CAPCO Inc. 2021-2022 Case Manager/Administrative Assistant to CEO

• Serviced delivery to clients and supporting Case Managers

• Adhered to all case management standards and other services

• Implemented services according to established standards and protocols o Initial interview/screening, Biopsychosocial assessments, Service Coordination Plan of care, Benefit and financial counseling for general assistance, food stamps, SSI and SSD

• Managed referral activity to sources such as medical care, nutritional support and housing.

• Website management and maintenance; Social Media Management: Active participation, updates, postings.

• Participated in Project development

o Personally developed project; “Fighting HIV through Economic and Entrepreneurial Empowerment”. This program will help encourage clients to embrace their potentials, found in their interests, that may have money earning potential thereby benefiting them financially.

• Worked with Executive Director/CEO to complete and submit proposals.

• Engaged in quality assurance and performance improvement activities in conjunction with Executive Director CEO and Board of Trustees.

Limelife By Alcone Professional Cosmetics and Natural Skincare; 2019-Present International Executive Lead Director al

• Executive Lead Director rank is within the top 3% Internationally.

(Canada, United Kingdom, France, Spain, Italy, Germany, and Australia)

• Achieved Top 50 Recruiters list for 2022

• $40,000+ in personal lifetime sales of Limelife’s Professional Makeup and Skincare

• $400,000+ in direct downline lifetime sales of Limelife’s Professional Makeup and Skincare

• Generate leads for new sales through telephone, internet marketing, and local marketing.

• Generate personal team incentives and plans to push performance goals as a whole.

• Personalizing game-plan and regimens to fit each individual’s need to insure results in their business

• Advise clients in use and selection of cosmetics and deliver in-home product launch parties, and one on one consultation opportunities to promote products and generate sales. Youth Consultation Services NJ, 2014 – 2020

Situational Response Team (SRT) Member

• Cared for developmentally disabled adults and children with behavioral issues at residential homes and day programs spanning 17 facilities in North, Central and South New Jersey.

• Served as Acting Supervisor when required, in charge of childcare workers and residential assistants.

• Distributed medication (MAR) to clients and maintain associated documentation to ensure rigorous compliance with corporate, government, and industry regulations.

• Implemented behavior plans for each client, record observations, and report incidents

• Transported clients to school, appointments, day programs, community time, and family homes.

• Maintained annual certification and training in physical restraint procedures, medication distribution, CPR, and de-escalation tactics.

Faces by Nydia Celebrity Makeup Studio and Bridal Suite, Cedar Grove, NJ, 2017 – 2022 Social Media Manager / Special Event Planner / Administrative Assistant

• Created visually appealing and high-impact promotional materials for special events and maintain company’s social media presence.

• Planned and organized Makeup Master Class at “The Landing at Joshua Farms” with celebrity makeup artist Nydia Figueroa and Melissa Chen in Longview Texas.

• Championed Victoria Secret Viewing Party and Holiday Pop-Up event at Faces. EDUCATION

BA, Sociology/Criminal Justice, William Paterson University, Wayne, NJ Graduation Date: May 2020

Phlebotomy Certified, William Paterson University, Wayne NJ Completion Date: June 2022

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