Post Job Free

Resume

Sign in

Nursing Assistant Customer Service

Location:
Orlando, FL
Posted:
January 28, 2023

Contact this candidate

Resume:

*

Martense Bourdeau

Registered Nurse

License #

martensebourdeau@gmail.

com

407-***-****

Orlando, FL, 32811

Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high- stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service. Ability to work with patients with acute, chronic, and complex disease processes. Assess new patients to determine their specific illnesses and conditions.

O B J E C T I V E

P R O F E S S I O N A L E X P E R I E N C E

REGISTERED NURSE

Courtyards Of Orlando Care Center. Orlando, FL

December 2022 – Current

Certified Nursing Assistant

Connect Rn, Intelycare, Orlando, FL

2021-09 – 2022 -11

E D U C A T I O N

Bachelor of Science: NURSE

University of Notre Dame -

PORT-AU-PRINCE

2014-08 - 2014-09

Nursing Assistance

CNA TRAINING INC - Orlando, FL

K E Y S K I L L S

Nursing staff leadership

Patient and family advocacy

Intravenous therapy

Preventive health

Patient and family education

Patient counseling

• Evaluated Patient care needs, prioritized treatment and maintained patient flow.

• Provided quality nursing care in accordance with residents care policies and procedures.

• Utilized strong assessment skills to determine necessary patient care.

• Assisted Patient with healing and recovery after surgery.

• Took and recorded patients’ temperature, pulse and blood pressure

• Tested glucose and administered injections.

• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

• Cared for residents in assisted living facility and delivered high-quality support to meet needs.

• Checked patient vitals such as temperature, blood pressure and blood sugar levels.

Infection control measures

Administering immunizations

Foley catheters

Physical assessments

Patient discharge

Hospital transfer

Wound Care

Medication pass

Patient admission

2

Bedside Nurse

Project Medishare, Thomonde, Haiti

2016-04 - 2018-07

• Implemented care plans for patient treatment after assessing physician medical regimens.

• Provided skilled, timely, and level-headed emergency response to critically-ill patients.

• Evaluated patient histories, complaints, and current symptoms.

• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.

• Administered different therapies and medications in line with physician orders and treatment plans.

• Advocated for and strived to protect the health, safety, and rights of patients.

• Educated family members and caregivers on patient care instructions.

• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.

• Recorded details regarding patients to keep patients’ charts updated.

• Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

• Monitored patients’ reactions after administering medications and IV therapies.

• Performed triage on incoming patients and determined the severity of injuries and illnesses.

• Assist the physician in the examination, treatment, and other medical procedures.

• Observed and assessed the condition of patients and recorded symptoms.

• Supported ambulation and physical therapy needs by conducting planned exercise routines.

• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Bedside Nurse

CHITAI, Port-Au-Prince, Haiti

2015-04 - 2016-03

• Delivered a high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-

compliance problems.

C E R T I F I C A T I O N S

REGISTERED NURSE / 2022

State of New York Board of

Nursing

REGISTERED NURSE / 2022

State of Florida Board of

Nursing

CERTIFIED NURSING ASSISTANT

/ 2021

State of Florida Board of Nursing

S O F T W A R E

WORD, EXCEL, POWER POINT

3

• Reported findings to quality departments after conducting routine restraint audits and worked with the team to devise corrective actions for deficiencies.

• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.

• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.

• Recorded details regarding therapies to keep patient charts updated.

• Monitored patient reactions after administering

medications and IV therapies.



Contact this candidate