Wael Mahmoud

*** *. ******** **., ***.**, Bartow FL 33830

Cell: 863-***-**** Email :aduzeq@r.postjobfree.com

Work Experience

Member Service Representative

December 2016 to present

Planet Fitness - Lakeland, FL

●Manage and maintain a clean and orderly work environment

●Ensure the safety of members by attending to maintenance issues in a timely manner

●Manage a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently

●Training new employees on company customer service policies and service level standards

●Provide professional and courteous service at all times with integrity and care

●Scan and securely file forms, reports, and documents containing confidential and private information

●Answer telephone calls with professional and knowledgeable responses

Warehouse

September 2015 to December 2016

Walmart - Mullbery, FL

●Assisted customers in product selection that best fit their personal needs

●Maintained visually appealing and effective displays for the entire store

●Offered exceptional customer service to differentiate and promote the company brand

Gym Instructor

July 2013 to August 2015

Debs Gym - Lakeland, FL

●Trained new members on effective and efficient techniques

●Increased purchase totals by recommending additional items

●Reviewed purchases for fraudulent activities

●Organized and maintained a clean and safe work environment

Education

●High School Diploma : 1998

●Collage Dergree: 2002

●Personal Trainer Certificate: NASM, ISSA, ACE

●Hobby: Workouts, Has compete and won a lot of a Bodybuilding, Classic Physique shows.

Skills

●Problem solving

●Adaptability

●Strong Work Ethic

●Time Management

●Critical Thinking

●Integrity and Honesty

●Handling Pressure

●Strategic Thinking

●Multi-tasking

●Responsibility

●Teamwork and Training skills

Contact this candidate