Janelle Jackson

**** ****** **., *** ***

Toledo, OH 43615

aduz93@r.postjobfree.com

419-***-****

I have over 30 years of “ in office” customer service experience, organized and proficient in Microsoft Word, Excel, PowerPoint and Outlook. Also have 2 years of quick book experience.

Work Experience

Pharmacy Technician

Heartland Healthcare Services

November 2022-January 2023

Answer phones, called pharmacies to check stock of medications, set up pick up and delivery of medication to nursing facility, verified medications, entered data into system.

Data Specialist

Harbor-Toledo, OH

June 2022 to August 2022

Answer phones, orient new clients, verify documents have been completed correctly, enter clients in system, run reports, transfer case notes.

Customer Service Representative

Promedica - Perrysburg, OH

September 2018 to April 2021

Answer phones, check in and out patients, collect copays, scan documents into patients chart, sort mail, balance out end of day, register new patients, open and close office, fax, email to other employees, update Microsoft Excel log, create letters in Microsoft Word and documents in Microsoft Office. Billing, accounts payable and receivable in quick book, payroll, file claims to insurance companies, send statements to patients/clients and, verify insurance coverage.

Veterinary Assistant/Receptionist

Hartman Veterinary Hospital - Toledo, OH

April 2017 to September 2018

Answer phones, check in and out clients, collect payments, balanced out end of day, assisted doctor during surgeries and exams, restrained pets for vaccines, blood draws, sedation and euthanasia, ran blood work, dispensed medications, laundry, after hours care of boarding and post surgical pets, opened and closed office. Worked with Facebook to set up accounts for advertisements.

Education

Associate's degree

Skills

• Payroll

• Accounts Payable

• Accounts Receivable

• Office Management

• General Ledger Accounting

• Journal Entries

• Balance Sheet Reconciliation

• Bank Reconciliation

• Data Entry

• Account Reconciliation

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