Forklift Operator Customer Service

REX BEWLEY

Liberty Lake, WA ***** 509-***-**** ***********@*****.***

SUMMARY

Motivated Delivery Truck Driver proficient at driving broad range of commercial trucks. Resourceful and customer-focused transportation specialist with 16 years of experience building client relations, supporting operations, managing logistics and handling distribution. Results-oriented in high-stress situations with talents in driving multiple types of trucks. SKILLS

Clean MVR record

Washington State CDL Drivers

license

Commercial material

transportation

Road safety knowledge

Able to lift 75 lbs

CDL Class A

Vehicle inspections

Pallet jack and hand truck

operation

Refrigerated trailers

HAZMAT endorsement

Excellent sense of direction

Cargo handling

Tractor-trailer driving

Skilled forklift operator

Route management

Local routes understanding

Dependable and reliable

Time management skills

Doubles specialist

Experienced manual transmission

driver

Defensive Driving

Tanker endorsement

Courteous and polite demeanor

Responsible driver

Local Delivery

Customer Service

EXPERIENCE

06/2021 to Current Delivery Truck Driver

Central Premix Coeur D'Alene, ID

Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.

Maintained safe driving habits to protect property and general public on roadways.

Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.

Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

Operated a Flatbed with a trailer to move Cement products and materials across Spokane and North Idaho area.

Utilized pallet jacks and forklifts to load and unload materials off trucks. 02/2006 to 06/2021 Delivery Truck Driver

US Foods Spokane, WA

Handled merchandise in accordance with product handling standards. Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty. Answered customer questions regarding shipments.

Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.

Obtained signatures on all invoices and credits to stay on top of paperwork requirements.

Notified customers of delays to decrease calls to support. Located and selected merchandise to verify against delivery sheet specifications.

Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities. Navigated and operated up to a 53-foot truck to deliver up to 24 deliveries per day.

Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Performed deliveries throughout the Pacific Northwest area. Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables. Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.

Delivered items to customers and presented invoices for payments. Planned efficient routes and adjusted strategies based on current weather and traffic information.

Answered customer questions regarding products and resolved issues with order accuracy and quality.

Communicated effectively with dispatch regarding delivery progress and route detours.

Maintained telephone and radio contact with supervisor to receive delivery instructions.

Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

Pulled, staged and arranged as many as 24 deliveries per route. EDUCATION AND TRAINING

05/1991 GED

Kodiak Community Kodiak, AK

ACTIVITIES AND HONORS

Driver of the Year 2016

Driver of the Quarter 2012

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