Customer Service Purchasing Manager
Resume:
ROSHANDA BURREL
S U P P L Y C H A I N / A DMINISTRATIVE S P E C I A L I S T
Project/Risk Managment
Microsoft Office Suite/60 WPM
ERP (SAP/ Global Shop)
Procurement/Purchasing
Time-Management
Administrative/Front-Office
Managment
Customer Service Managment
PROFILE INFO/
OBJECTIVE
CONTACT INFO
MY SKILLS
Seeking a position that will
allow me to continue utilizing
my excellent organizational
and communication skills,
analytical thinking, customer
service knowledge,
leadership skills, computer
proficiency and vast
knowledge within the supply
chain industry. Overall be a
part of the overall growth
and development of an
organization.
Address
Phone
*********@*****.***
7923 Raven Creek Lane,
Cypress, Tx 77433
WORK EXPERIENCE
EDUCATION HISTORY
MY REFERENCES
Evaluate and Negotiate quotes, bids and contracts with vendors. Research/Identify/Develop and maintain
relationships with key suppliers to meet ISO 9001 and other military quality standards, delivery, pricing and certification expectations. Manage multiple projects at one time forecasting future orders to avoid surplus and evaluate progress towards goals. Placing purchase orders for all materials and some outside services. Maintain requisitions, rfqs, entering quotes into ERP Global Shop system, expedite purchase orders as required to meet production schedules. Assisted in Government Auditing of suppliers, incoming quality documents, certifications, inspections and purchasing documentation to ensure compliance. Worked with multiple departments. Prepared change orders, dispositions according to policies and procedures. Performed a multitude of duties and tasks as assigned by Supply Chain Management.
Served as customer service
manager/supervisor for staff of 10+.
Provided superb customer service by
leading and motivating the customer
service team, developed training programs,
hire staff, policies and procedures, created
customer satisfaction goals. Schedule
management.
Thomas Instrument Engineering &
Manufacturing (Brookshire, TX)
Texas Southern University
Builders Blinds, LLC (Houston, TX)
Supply Chain /Procurement Agent
Bachelor Of Science
Customer Service Manager
2009 - 2022
1998 -2004
2003 - 2009
Administration of Justice
Mike Focke
Thomas Instrument/ H.R.
Director
Paul Bordelon
Purchasing Manager
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