Service Associate Customer

VICKI CASCEN

**** **** ******* ****, ***** Mount NC 27803 252-***-**** *********@*****.***

Skills Summary

Professionalism and strong work ethic

Communication skills

Problem solving and critical thinking skills

Leadership experience

Education

Degree / Date of Graduation

The University of North Carolina at Pembroke (06/2019-12/2022)

Bachelors

Major : Sociology

Minor: Substance abuse

Ralph L . Fike High School (08/2015- 06/2019)

High School Diploma

Experience

Walmart

Customer Service Associate (09/21 – 10/22)

Worked as a cashier for a year and got promoted to customer service.

Stocked merchandise

Accounted for inventory

Clean all registers and front end of store

Assisted customers with merchandise and complaints

Handled financial services ( Bill pay, Jail pay, Rent etc.)

Returned merchandise

Accounted for merchandise and claimed it out

Trained others for the job

Awards and Acknowledgements

Microsoft Office Certified

Substance Abuse minor

Involved with Campus engagement office

A member of Gamma Sigma Sigma National Service Sorority INC.

Volunteer/ Mentor to children

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