Data Entry Office Manager

JAI WATSON

Austell, GA *****

****.************.*****@*****.*** / 770-***-****

SUMMERY

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. I am also a very organized Office Manager with 5 years of experience optimizing productivity, efficiency and service quality. Reliable in supporting key leadership with advanced organizational skills and business acumen. Expertise includes personnel and records management with focus on continuous improvement. As well as an ambitious Manager dedicated to providing inherent business acumen to deliver outstanding administrative success. Polished in monitoring inventory levels, coordinating personnel activities and reviewing files and records to obtain information. Results-oriented professional possessing positive attitude and strong work ethic.

SKILLS

. Customer service

. Teambuilding

. Microsoft Office

. Decision-making

. Planning

. Work ethic

. Basic Math

. Organizational skills

. Analytical

. Problem resolution

. Communication

. People skills

. Data management

. Multitasking

. File and data retrieval systems

. Budgetary Planning

. Senior leadership support

. Billing

. Customer relations

. Scheduling and calendar management

. Invoicing and billing

. Training and coaching

. Training & Development

. Organization

. Flexible

. Troubleshooting

. Project management

. Workforce Management

. Event coordination

. Data entry

. Expense reporting

. Proposal writing

. Contract development and management

. Issue and conflict resolution

. Brand management

. Capital improvement planning

EXPERIENCE

Office Manager / The Veterans in Need Foundation - Kennesaw, GA 01/2017-04/2022

. Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

. Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

. Managed office inventory and placed new supply orders.

. Handled scheduling and managed timely and effective allocation of resources and calendars.

. Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.

. Coordinated office activities and operations to secure efficiency and compliance with company policies.

. Elevated customer satisfaction ratings by resolving client and case issues effectively.

. Reduced financial discrepancies by accurately managing accounting documentation.

. Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.

. Wrote professional business correspondence to maintain strong line of communications.

. Supervised company transitions, system conversions and office moves.

. Negotiated with vendors to determine optimal material purchase pricing.

. Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.

. Conferred with business leaders to evaluate business needs and implement operational improvements.

. Developed long-term budgets to assess office expenditures and perform inventory management.

. Conducted staff performance evaluations to monitor progress and individual skills.

. Booked hotel rooms, car rentals and flights for company trips and conferences.

. Directed administrative professional teams and assessed individual progress and efficiency.

. Drafted manuals and resources to identify services to clients.

. Aided senior leadership by meeting with clients to research cases, collect data and interpret information for daily report generation.

. Calculated contributory value of office programs through data entry and statistical analysis.

EDUCATION

Certification - Early Childhood Intervention

Hadley Institute for The Blind and Visually Impaired Winnetka, IL Aug 2014

2High School Diploma

South Cobb High School

Austell, GA Oct 2007

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