Sharon Acord

aduyxg@r.postjobfree.com

*** *********** **** ********, ** 29212

803-***-****

Objective

To secure a full-time position with a well-established organization and ensure smooth functioning of various software applications currently used by the organization. Background in business administration and information technology with strengths in data analysis & processing, database administration, communications, computer systems, information systems, management, marketing, and information security, networking, programming, project management and web development.

KEY HIGHLIGHTS:

●Record of improving efficiency, productivity with outstanding communication, interpersonal, motivational, and senior-level presentation skills.

●Notable for analytical, articulate, and diligent approach to bringing innovative ideas to work environments.

ACADEMIC BACKGROUND

●Obtained Master of Science in Information Technology with specialization in IT Project Management from American Intercontinental University, Illinois the major in the year of 2010. (GPA: 3.89)

●Obtained Bachelor of Information Technology Degree from the American Intercontinental University, Illinois with Computer Systems as the major in the year of 2009. (GPA: 3.50)

●Obtained an Associates of Arts Degree from the American Intercontinental University, Illinois with Business Administration as the major in the year of 2008. (3.30)

KEY PROFICIENCIES

●Human Relations

●Information Technology

●Personnel Relationships

●Problem Resolution

●Office Administration

●Organizational Management

●Simultaneous Maintenance of Complex It Projects

●Time Management

PROFESSIONAL EMPLOYMENT

Insight Global - Contractor 10/2022 – 01/2023

Full Stack Developer/Power BI Developer

Lexington, SC

Creating dashboards working within an agile working environment to create interactive visual reports using a Full Suite of software including but not limited to ColdFusion, .net, C#, and Angular.

Creating relationships between data and develop tabular and other multidimensional data models us MS SQL.

Designing, develop, test, and deploy Webpages in support of Daily Production Activities.

Executing modified Agile approach with the customer and IT Development Team.

Interacting with Customer requesting webpages and reports to clearly define problem, potential solutions, and validate.

Managing Windows Operating Systems and Servers for assigned systems.

Troubleshooting, modifying, and refreshing Legacy Applications.

Continuous Learning of new tools such of Power BI, Power Automate, OSI PI and others.

Continuous Learning of current work methods for Cybersecurity.

Adjutant General’s Office - DOIT 03/2021 – 10/2022

Systems Programmer/Developer II

Columbia, SC

Responsible for the development of senior level programming functions and daily system administrative tasks.

Performs maintenance and installation of a variety of hardware and software systems including web, application, and database servers to meet Agency business requirements.

Ensures development of technical documentation (designs, specifications, processes). Sets standards for the agency and champions the processes.

Responsible for ensuring the performance and reliability of multiple systems. May develop business continuity practices for IT systems.

Responsible for the preparation and modification of technical and capacity documentation. Researches and informs senior level management of upcoming industry changes and trends.

Responsible for capacity analysis, monitor, and control use of IT resources.

Gen-X Designs LLC 07/2020 – 10/2022

Full Stack Developer/Webmaster

Columbia, SC

Developed full-stack applications across various platforms using latest industry-adopted technologies and frameworks to analyze and process data for different clients.

Ensure applications security and ability to interact with multiple APIs and databases.

Bootstrap, Foundation, Express and similar back end Node.js as well as front-end presentation frameworks web application frameworks.

Developed and implemented a standalone data extraction "agent" and main-application features for a financial product.

Work closely with project and product manager, developers, and QA to determine problems, testing methods, and best practices.

Optimized company’s complaint handling process by creating and delivering highly efficient app-based solutions.

ECPI University, CIS & Software Development Faculty 02/2017 – 05/2022

Columbia, SC

Teaches material from approved curriculum and develops daily lesson plans to include instructional aids.

Participates in school retention initiatives by providing regular, accurate, and timely feedback to students and the school concerning academics, behavior, attendance, etc.

Motivates students to actively participate in all aspects of the educational process. Completes professional development and in-service activities in accordance with college standards.

Maintains expertise in subject area and recommends improvements in curriculum design. Instructs students in laboratory safety procedures if applicable.

Performs duties in the Learning Resource Center as assigned.

Participates in core course academic support programs, certification programs, and student professional associations.

RJ Movers LLC, Office Administrator 01/2018 – 07/2020

Columbia, SC

Provide support to team of 15 employees with daily administrative tasks (telephone calls, scheduling, filing, inventory, etc.) to ensure daily business operations.

Responsible for processing client orders and budgeting costs of labor jobs.

Maintained client database for existing and new clients for audit/legal purposes.

Department of Health and Environmental Control 08/2015 - 12/2017

System Developer/Programmer Columbia, SC

Experience working with Senior Programmers/Developers to perform the analysis, design, code, testing, documentation, implementation, modification, and upgrade of agency intranet computer systems supporting Administration Program areas.

Performed integration and monitoring of supporting backend system processes and solutions, documentation, and remediating and solving customer issues.

Experience with computer programming, computer system development and modification in a Microsoft ASP.NET MVC framework (C#, ASP.NET, ADO.NET) environment.

Experience using jQuery, ASP.Net, HTML, CSS and reporting in web application development; browser independent web application development experience using Chrome, Safari, Firefox and Internet Explorer.

Experience in writing SQL queries and stored procedures, and XML.

Knowledge of information systems design, testing, debugging, analysis, maintenance, and security techniques. Strong analytical and problem-solving skills.

Ability to communicate effectively both orally and in writing.

Ability to prioritize and complete multiple tasks efficiently and effectively.

Experience with customer orientation and prioritizing tasks as needed.

ITT Technical Institute North Carolina/Charleston/Columbia SC 08/2015 - 12/2017

Adjunct Instructor/Software Development

●Responsible for providing quality instruction to students by ensuring student satisfaction through the classroom or laboratory setting according to the program objectives.

●Teaches material from approved curriculum and develops daily lesson plans to include instructional aids.

●Participates in school retention initiatives by providing regular, accurate, and timely feedback to students and the school concerning academics, behavior, attendance, etc.

●Motivates students to actively participate in all aspects of the educational process.

●Completes professional development and in-service activities in accordance with college standards.

●Maintains expertise in subject area and recommends improvements in curriculum design.

●Instructs students in laboratory safety procedures if applicable.

●Performs duties in the Learning Resource Center as assigned.

●Participates in core course academic support programs, certification programs, and student professional associations.

11/2012 – 08/2015 SC Department of Mental Health - HQ Central Office &

SC Budget & Control Board - SCEIS

Computer Programmer II/SAP BASIS Division - System Administrator/Analyst

●Experience with software application and software management including Microsoft SQL Server and Windows operating systems.

●Utilize Microsoft PC hardware and software to manage applications with advanced experience within data processing techniques.

●Exceptional analytical, conceptual, and problem-solving skills using Enterprise software utilities and tools.

●Managed an SAP installation and its components, operating systems, database management systems, hardware, and network.

●Ability to work as an independent worker with under general supervision with other team members to assist other staff in managing the SAP applications.

●Troubleshoot, debug and test SAP system or SAP module/system for end user to resolve technical issues.

●Attend weekly change request/business process meetings to update upper management and fellow co-workers on status of current projects and projects in the future.

●Train fellow staff/co-workers on SAP system, modules and t-codes in order to increase as well as optimize business operations.

●Possess excellent written oral and communication skills.

10/2010 - 02/2011

CVS CAREMARK CORPORATION Columbia, SC

STORE MANAGER

●Ensure excellence in customer service and resolve all problems at the store level.

●Responsible for every phase day-to-day store operation.

●Established sales goals, managed budgets, and devised sales forecasts.

●Maximized sales and profitability of assigned areas through execution of company programs.

●Interviewed, hired, trained, mentored, coached, and evaluated the performance of hourly associates.

●Responsible for personnel management, merchandise selection, and presentation and store operations.

●Worked with store managers to ensure merchandise changes aligned with sales patterns.

●Worked directly with vendors to confirm and verify shipments.

UNITED STATES AIR FORCE Tinker AFB, OK 10/2003 – 11/2007

SECURITY FORCES- CENTRAL CONTROL DESK ADMIN

●Responsible and accountable for driving the development of superior enlisted airmen directed toward organizational objectives of the US government.

●Spearheaded the coordination of complex data collection and reporting, maintaining/updating records, and monitoring daily progress for basic combat training personnel within assigned squadron.

●Responsible for overseeing and reviewing all classroom documentation for correctness and accuracy prior to final submission to senior upper chain of command

●Build credibility, establish rapport, and maintain communication with Commanders and upper chain of command by composing correspondence and distributed inter-departmental memorandums (e-mail, documentary and voice) on evaluation performance reviews of basic combat personnel

●Coached, mentored and lead teams that consisted of up to 50 participants in addition to collaborating with commanders as well as upper chain of command to define scope and initiate the development of contingency projects to ensure ultimate success

●Maintained continuous alignment of the scope for contingency projects with government strategic combat objectives, and make recommendations to modify the contingencies to enhance effectiveness toward the military unit strategic goal

●Present data reports on the current contingency project, issues with personnel, and prospective contingencies

LOWE'S HOME IMPROVEMENT Ocean, NJ 06/2002- 10/2003

Cashier/Customer Service Representative

●High-volume, fast-paced customer service position.

●Assisted walk-in customers, greeted guests, and processed payments.

●Responsible for maintaining a clean and safe work environment.

Technical Skills

Database Systems Access 2000, 2002, 2003, 2007, 2010, 2013 DB2 MongoDB PostgreSQL SQL Server 2017, 2016, 2014, 2012, 2008R2, 2005, 2000

Analysis Services (SSAS)

Reporting Services (SSRS)

Integration Services (SSIS)

ORACLE v. 9ig

Programming Languages HTML5, CSS3, Bootstrap, JavaScript, jQuery, AngularJS, ReactJS, JSON, Node, PHP, Ruby on Rails and Normalize.css

Programming IDEs Visual Studio.NET 2008, 2005 & 2003 (Visual BASIC, C#)

Visual BASIC 6.0 Enterprise

Microsoft Visual C++ 6.o, Microsoft C#

Operating Systems/Software Windows, Linux

Software Frameworks ADO.Net, Apache, .NET 2.0/3.0/3.5/4.0/4.5, WCF, WPF

Additional Training:

BI/BW

ECC Enterpise

Ethical Hacking

CyberSecurity Framework

SAP (ERP/ECC MODULES)

SYS:601 Security + Linkedin Certification

References available upon request

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