Data Entry Administrative Manager
Resume:
HOPE GAJEWSKI
PROFESSIONAL EXPERIENCE
Administrative Manager / Social Media Platform Content Creator Empire Roofing (REMOTE)
(October 2021 - current)
Responsible for making adjustments to insurance claims to cover any additional damages or code items not in the original estimate. Work as a liaison between insurance company representatives and homeowners. Clear and consistent communication is vital to this position. A very focused attention to detail is paramount when looking over the details and numbers provided in each claim. I also handle office records such as accounts receivable, accounts payable and office supply orders. Social media is a great way to communicate with customers about products and exciting news and I have recently taken over all social media posts for Empire Roofing, LLC on Facebook. I use the Meta Business Facebook platform to schedule posts and stories for each week.
Implementation Specialist / Project Manager
Trale, Inc. (REMOTE)
(January 2009 – June 2020)
The post sales liaison between my company developers and client. Provide exceptional customer service before, during and after the sale of an online health risk assessment site. Keep projects on track. Run all quality control tests and then provide clients with their customized assessment. Handle all customer service during use of the product.
Lead Administrative Assistant/Account Coordinator
Aspen Marketing Services, West Chicago IL
(March 2002 – February 2007)
Handled the Qwest Communications direct mail campaign. Including all data processing and quality control. By offering a high standard of quality control Qwest chose our Letter Shop to handle higher volumes of their direct mail campaign. Increasing our revenue considerably. Responsible for all data entry for projects that were printed in a high volume, fast paced Letter Shop. Assisted account coordinators and account executives with any changes that needed to be addressed with in the database. Generated check requests in Excel for postage permits to ensure proper funds for all out going mail. Handled all pricing and billing. Worked with a variety of vendors to place orders. Reported inventory counts. Multi-tasking and organization were a must.
CERTIFICATIONS
Notary Public
Madison County State of Indiana
My commission expires - 12/21/29
Commission Number: NP0738072
EDUCATION
Associate Degree in Applied Science, Spring 2001
The College of DuPage, Glen Ellyn, IL
Major: Business
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