OBJECTIVE

Highly motivated, goal-oriented, self-starter seeking a position within an organization, which will enable me to utilize my professional and Nursing skills at optimal levels

HIGHLIGHTS

Microsoft Office proficiency

Time Management

Windows 8 and 10

Outlook Mail Management

Worked on online Smart Space

Excel efficient filing system and customer database protocols.

Completed 72 hours of Home Health Aide training

Completed 4 months of CNA training

PROFESSIONAL EXPERIENCE

CARE4YOU PLUS August 2017 to November 2017

Home Health Aide

Worked at a client’s home in providing daily care in bathing, feeding, dressing and checking vitals, and remind patient to take medication at the require time throughout the day. Accompany in Dr. Appointments and trips to Physical Therapist. Prepared meals and did light housekeeping.

COMFORCARE February 2017 to July 2017

Home Health Aide

Worked closely with RN, and LPN; in assisting the Patient with Daily living Activities, taking vitals, and reminding patient to take their medication. And using equipment in transferring and ambulating patients to and from their rooms.Also, assisted in Range of Motion excersises. And accompanied patient to and from appointments. Also, made sure patient’s room was organized free from clutter and other hazards and did light house keeping duties. Assisted other personal in the Fountains Assisted Living Care Facility took care both of husband and wife.

CAREFINDERS TOTAL CARE

Home Health Aide January 2017 to February 2017

Received instruction on how to care for the elderly whether it is their home or hospice facility, or hospital. Learned about helping clients in their daily personal tasks, such as bathing or dressing. Provide basic health-related services according to a client’s needs, such as checking vital signs or administering prescribed medication at scheduled times. Do light housekeeping, such as laundry, washing dishes, and vacuuming in a client’s home. Organize a client’s schedule and plan appointments, Arrange transportation to doctors’ offices or for other kinds of outings. Shop for groceries and prepare meals to a client’s dietary specifications, Provide companionship.

MACY’S INC

Processing Clerk September 2014 to Present

Responsible for processing and sensoring items shipped to other Macy’s stores where we sort and separate item by department.

My position responsibilities were to check correct numbers of items, style, and color are received.

Once items are processed, the items are delivered to the appropriate departments for special events and sale days.

Work on sales floor in organizing sales floor layout and help customer when lines are full.

PHH Mortgage INC. June 2013 to January 2014

Title One Anaylist

Reviewed title documents with appraisals and mortgage package, compare figures of loan amount and money being reimbursed due to incorrect calculations of the Truth in Lending Disclosure, which is the breakdown of the monthly calculations for the loan payment. Call borrowers if any changes made to their mortgage portfolios. Attended monthly meetings to improve customer service and be more efficient around the office. Worked with the Oracle and other financial programs

Stars, Inc. July 2012 to December 2012

Underwriter Review

Reviewed appraisals for any discrepancies, review the number of occupants in property indicated such as, Condos, Single homes, and Subdivisions etc. Made sure that fees applied for loan documentations, right number of photographs taken on property being sold was up to date according to the appraiser’s dates of comparables, price listing for the same geographical location, and if property sold, were a good location for transportation, schools, and travel for work.

TD BANK CORP, Woodbury, NJ July 2010 to June 2012

Customer Service Representative

Provide customer services to customers in a friendly and courteous manner at all times. Sufficient knowledge about the banking products and services and respond to all inquiries accordingly.

Provide information to customers on their account status and account balances

Open new bank accounts.

Participate in marketing and awareness campaigns in the bank to create an enlarged customer base

Involved in performing some financial related and marketing transactions Channel complex customer complaints and challenges to the right quarters for effective resolution

I helped customers with their financial needs in determining the right accounts for them such as, checking, savings, CD’S and other financial packages.

I introduced a large Hispanic community in Woodbury, New Jersey in the services provided through TD Bank; educate them about services provided through Ameritrade which offers life insurance, wills, and estate programs for retirees.

Before I started at the branch there was no one who spoke their language and was able to go over their bank statements and fees that accumulated due to overdrafts.

TD Bank Corp, Mount Laurel NJ February 2006 to October 2009

Loan Processor

Solicited underwrote, coordinated and managed the Commercial Real Estate and Small Business Administration loan Portfolio.

Provided assistance in the Loan Admin and Risk Analytic Department; handle consumer questions, business loans, and subpoena files.

I trained new employees in bank policies and procedure. Worked with department to research fraud and outside lawsuits, ensuring projects were completed at specified time.

Resolved loan-processing issue when IT system was down, enabling the loan to close by its deadline.

Suggested a more efficient way to handle electronic and paper mail saving over $2,000 per month

COMMERCE BANK CORP, Mount Laurel September 2005 to February 2006

Consumer Closer

Reviewed financial Data, appraisal reports, credit reports, verifications, and documents as required

Determined member qualifications and recommended loan terms to management and interfaced with Credit Union lending personnel

Ordered credit reports, appraisal reports, and environmental flood property searches

Reviewed all credit, loan, and collaterized files to ensure that information was current and reported any concerns to department manager.

Analyzed information provided by clients to assist with finding appropriate loan programs.

Informed supervisor of shortcuts used to received and processed loan packages quicker, which save not only time but also money.

Developed a new system of sending email to other processors and clients in order to avoid duplication of mail

EDUCATION

Camden County College

Blackwood, NJ

Rowan University at Gloucester College Gloucester, NJ

Academy of Computer Careers, Willingboro, NJ

City University of New York Brooklyn College Brooklyn, NY

PROFESSIONAL DEVELOPMENT

Worked on online courses called Smart Space, which were part of our compliance program in which certificates were issued when completed.

Completed 72 hours of Home Health Aide training, both in class and a health facility setting.

Also, attended Camden County College and took courses in Certified Nursing Assistant and did my clincals at Virtua in Vorhees.

OTHER SKILLS

Proficient in banking AS400 System

Typing 60 WPM

Bank Filing system / File Net

Multi-Lingual (Spanish-Italian)

Phone Skills

Appointment Setting

Detail-Oriented

ProSuite 2000

Certify HHA

Certify CNA

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