Office Assistant Front Desk
Resume:
ELIZABETH CABRERA
**** **** *** ** ****** CA ****1 · 562-***-****
***********@*****.***
Professional and knowledgeable Receptionist versed in administrative support and customer service. Offering 9 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills. EXPERIENCE
2017 – 2020
CORPORATE RECEPTIONIST, 99 CENTS ONLY STORE COMMERCE, CA
Answer all incoming phone calls and answer caller inquiries if possible.
Remain familiar with all company products and services as well as department and employees to be knowledgeable as possible for customers, vendors and visitors.
Check-in guests and administer a guest pass to be worn during their stay.
Input customer client guest and employee information into computer system for easy reference.
Perform duties such as copying and collating faxing or emailing and sorting and delivering mail.
Maintain inventory of office supplies throughout the building and place order when needed.
Supported executives and handles extra projects as needed. 2014 – 2017
RECEPTIONIST, HUGO’S PRODUCE LOS ANGELES, CA
Answered, screened and directed inbound phone calls.
Received and assisted clients and escorted them to correct destinations; office, rooms or meeting rooms.
Took verbal and written messages and transmitted them to exact person/destination.
Received and sorted email and electronic deliveries.
Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
Handled general requests for information and data.
Interacted well with public.
2005 – 2008
SECRETARY, MARIO’S HARDWOOD FLOORS LONG BEACH, CA
Organized files and records by following set record keeping procedures and ensure that they are kept confidential.
Operated office equipment to handle photocopying, scanning and faxing duties.
Scheduled meetings and appointments and ensured that they were timely followed-up on.
Maintained both hard and soft copy filing systems and managed office supplies inventory.
Ensured that all office areas were kept constantly cleaned and maintained by coordinating custodian services.
2
EDUCATION
JUNE 1997
DIPLOMA, REID HIGH SCHOOL LONG BEACH, CA
JUNE 2001
CERTIFICATE, LONG BEACH JOB CORPS LONG BEACH, CA
Successfully completed course work in both Office Assistant and Business Clerical SKILLS
• Microsoft Office Systems
• Microsoft Excel
• Microsoft Outlook
• Microsoft Windows
• Microsoft PowerPoint
• Type 50 WPM
• 10-Key by Touch
• Copying
• Clients
• Fluent English and Spanish
• Faxing
• Filing
• Office equipment
• Record keeping
• Office administration
• Multi-line telephone systems
• Customer and client relations
• Sorting and labeling
• Mail handling
• Scheduling
• Database administration
• Professional demeanor
• Correspondence distribution
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