Customer Service Electronic Technician

Kingsley Mochama

***************@*****.*** Phone: 817-***-****

PROFESSIONAL HIGHLIGHTS

Conscientious Electronic Technician with innovative ways to boost energy and efficiency. Adept at maintaining installing and repairing various electronic systems and mechanical components. Committed to delivering cost-effective electronics solutions. Skilled in installation and repair. Seeking to raise the bar in building, testing, troubleshooting, and repair skills to exceed company standards by sustaining a 95% performance-to-goals rating across all KPIs. A team player interested in contributing to company’s success.

SKILLS

Troubleshooting, repair. & installation

Environmental Compliance Customer Service

Microsoft Excel

Safety Program

SOP (Standard Operating Procedures)

Process improvements

Report writing

Performance analysis

Employee training

Data analysis

Project support

Extremely organized

Program development

Workplace safety

Document control

Team building

Maintenance of Electronic Equipment

EDUCATION

2018

AAS- Associate of Applied Science, Industrial Safety & Environmental Health. Tarrant County College, North West Campus Fort Worth.

2015

AAS- Associate of Applied Science, Electronics Technology, Oil & Gas production Equipment Maintenance. Tarrant County College Fort Worth.

Tarrant County College, South Campus

EDUCATIONAL COURSES

•CETT 1409 PTRT 1324

•DCAC 1301 TSFR1002

•PTRT 1313 PTRT 1217

•INMT 2345 CETT 1449

•ITSC 1425 EPCT 1311

•RBTC 1401 COSC1436

WORK HISTORY

Core Qualifications

● Ability to do basic soldering in components.

● Familiarity with analog and digital systems

● Proficient in the use of monitoring and doing preventive maintenance of equipment

● Ability to identify computer problems and determine timely solutions

● Excellent communication and assessment abilities

● Very good coordination of teams and time management skills

OneTouch delivery- 01/2021 - Present

Operated small owner electronic repair and supply business of electronic components distributor to small electronic shops in Arlington, Fort Worth and Dallas. I did repair of all types of phone and supplied parts and accessories shipped from China. Most parts were, Boards, LCD, batteries, flex cables, speakers, charger ports, covers and many more phone accessories, all with offers and best prices, with fast distribution and top-rated customer service.

Simulator Technician II- 11/2020

CAE aircraft training school DFW Texas.

Learned and perform preventive maintenance tasks on the simulators and associated simulator systems.

Assisted in diagnosing and correcting routine problems on the simulators and associated simulator

systems.

Performed pre-flight and post flight tasks on designated simulators.

Performed basic visual alignments.

Run automatic Qualification Test Guide (QTG).

Utilized maintenance management system to record and track maintenance activities.

Completed all designated training activities.

Assisted with refurbishment and hardware modifications.

Learned and complied with CAE quality management system.

Provided customer service support and addressed customer needs in a timely manner.

Performed logistics duties, including parts received, repair, and testing/validation.

Performed housekeeping functions to maintain the simulators as required.

Performed all administrative tasks as required.

Maintenance Technician II

Weir Oil Gas. 01/201*-**-****-Fortworth -Troubleshoots pneumatic electronics, electrical control systems and pneumatically activated systems; replaces,, repairs pneumatic lift cylinders; replaces airline hoses, hoses, fittings, gauges; troubleshoots, repairs replaces oils, coolants, lubricates moving parts and greasing, clean hydraulic motors, change filters, pumps, valves, hoses, and hydraulic lift cylinders in operation or down for major repairs; installs heater connections, hydraulic oil coolers, temperature and oil pressure senders; identifies basic problems in electrical control circuitry and repairs, responsible for keeping work area clean; may perform other various duties on a routine or non-routine basis at the discretion of his/her supervisor or other members of management.

Electronics repair Tech level III -08/2016-12/2017

Hobi International Fort Worth- Performed troubleshoot on electronic systems and performed repairs.

Tested new systems and adhered to quality control procedures.

Prepared reports of tests and recommended system upgrades. Prepared weekly assessments of key electronic systems to ensure efficient operations. Oriented newly Techs on company standards and performance guidelines.

Developed and implemented maintenance plans

Electronics repair Tech level II -Dec- 07/2010 to August 2015

Ingram Micro Dallas Fort Worth- Install New Electronic Equipment and Components set up and run initial tests on new electronic systems or equipment identifying and avoiding potential issues, and calibrating equipment as needed. Assemble and dissemble electronic components by following wiring diagrams, drawings, and schematics to ensure that all systems are installed correctly. Upgraded software and running software tests on existing electronic systems for electronic technicians. Responsible for maintaining detailed records of validity tests and upgrades performed. Maintenance performed routine, regularly scheduled preventive maintenance on electronic equipment to avoid issues and potential down time. Kept a log of what maintenance tasks were completed on what dates and when certain tasks should be performed again in the future.

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