Service Representative Customer
Resume:
TyEishia Petty
Indianapolis, IN *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Project Support Coordinator
Lowe's Home Improvement - Indianapolis, IN
April 2022 to Present
I work in the installation support department. Which entails assisting customers w/ purchased installation. I provide Eta of material, updates on installs, assist w/ warranty claims, and any installation issues. Customer Service Representative
TeleDirect - Indianapolis, IN
February 2022 to April 2022
Receiving inbound calls and being able to successfully input customer information or transferring calls to the appropriate representative.
Customer Service Representative
Stericycle - Indianapolis, IN
September 2021 to January 2022
Work from home customer service agent. I was responsible for registering cpap devices that are on recall. Front Desk Receptionist
Extended Stay Hotels - Indianapolis, IN
August 2020 to October 2021
I check in guest and collect payments walk through property to make sure hallways are safe and clean. Provide clean laundry to guest and whatever else they may need to make their stay comfortable and enjoyable.
Team Leader
Burger King - Indianapolis, IN
December 2017 to July 2020
supervising & ordinating shift accordingly, helping in any need positions to make everything run smoother, handling customer complaints and issues, as well as providing excellent service. Janitorial Worker
Prestige Maintenance USA - Indianapolis, IN
March 2020 to May 2020
Cleaning various locations and sanitizing appliances. Providing a clean work space for others CSR - Customer Service Representative
EDIBLE ARRANGMENTS - Carmel, IN
June 2017 to August 2017
placing orders, handling cash register, making arrangements, closing/opening store. Shift leader tacobell - Indianapolis, IN
Customer Service Representative
Monkey Joe's - Indianapolis, IN
April 2017 to June 2017
Host parties, Supervise children, cook customers food, janitorial duties and handling money at cash register.
Delivery Driver/Cashier
Papa Johns Pizza - Indianapolis, IN
January 2017 to March 2017
I deliver pizzas and when not in the road delivering I am in the store getting prep done as well as folding boxes for pizzas. If prep and boxes are done I go ahead and wash dishes and do any other cleaning that needs to be done.
Infant/Toddler Teacher
Tiny Tots Childcare - Indianapolis, IN
December 2016 to January 2017
setting the learning curve at an early age as well as providing excellent care to children Picking
Infant Teacher Assistant
Amazon - Indianapolis, IN
December 2016 to December 2016
Indianapolis, IN
December 2016 to December 2016
Picking items off shelf for inspection before placing them in a bin to b shipped out. Infant Teacher Assistant
Crew Leader
Champion Kidz Childcare - Indianapolis, IN
October 2016 to December 2016
Indianapolis, IN
October 2016 to December 2016 setting the learning curve at an early age as well as providing excellent care to children
Crew Leader
Cooking, Cleaning, Preparing Food Orders, Communicationg with Guest and Crew Members
Wendys - Indianapolis, IN
December 2015 to October 2016
working cash register, taking orders and insuring quality of food. manager jacks pizza - Indianapolis, IN March 2015 to December 2015
Responsibilities
Open store, count money, set up stations, walk thru store before opening, clock people in & out, daily paperwork, running shift, keeping employees on task, checking everyones work and progress answer phones and customes questions and complaints, and make orders and routing delivery drivers. Skills Used
Great communications, handling cash, organized, problem solving, responsible, hardworking, reliable, honest, on time, and management. cashier
Infant Toddler Teacher
Rallys - Indianapolis, IN
April 2014 to March 2015
Indianapolis, IN
April 2014 to March 2015
Responsibilities
Work cash register, greet guest, provide excellent customer service, make sandwiches, keep a clean and neat environment.
Skills Used
Great communication, reliability, dependability, honesty, hard work, determination, and organization infant toddler teacher little scholars childcare - Indianapolis, IN June 2013 to November 2013
Responsibilities
Take care of children, teach them necessary skills, feed children, potty train kids, read to children, and set an excellent learning environment.
Skills Used
Hardworking, reliable, dependable, organized, teaching ability, honesty, trustworthy, and great communication
Host/Hostess
Ryan's Buffet - Indianapolis, IN
December 2012 to August 2013
Responsibilities
Greet guest, provide excellent customer service, work cash register, clean bathrooms, keep front of restaurant clean, help servers out when needed, clean off tables, keep food nice and presentable, and put out food on the bar.
Education
High school diploma in General
Arsenal Technical Highschool - Indianapolis, IN
2008 to 2011
Skills
• Communications (7 years)
• Typing (2 years)
• Cooking (4 years)
• Management (6 years)
• Customer
Service (6 years)
• Documentation (4 years)
• Team Lead
• Shift Supervisor
• Key Holder
• Shift Lead
• Cash
Handling
• training
• training
• Cash Handling
• Organizational Skills
• problem solving
• Cash Handling
• Inventory
• Organizational Skills
• problem solving
• training
• Toddler Care
• Delivery Driver Experience
• Childcare
• Retail Sales
• Teaching
• Custodial Experience
• Infant Care
• Meal Preparation
• Laundry
• Cleaning Experience
• Home Care
• Early Childhood Education
Certifications and Licenses
First Aid Certification
CPR Certification
First Aid Certification
CPR Certification
Assessments
Retail Customer Service — Familiar
July 2020
Comprehending and responding to retail customer needs. Full results: Familiar
Work Style: Reliability — Completed
February 2020
Tendency to be dependable and come to work
Full results: Completed
Early Childhood Development — Completed
January 2020
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Completed
Customer Service Fit — Proficient
April 2020
Measures the traits that are important for success for customer service roles. Full results: Proficient
Sales Skills — Highly Proficient
April 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Highly Proficient
Cleaner Fit — Familiar
April 2020
Measures the traits that are important for successful cleaners. Full results: Familiar
Work Style: Conscientiousness — Highly Proficient
February 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Front Desk Agent (Hotel) — Highly Proficient
August 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient
Supervisory Skills: Interpersonal Skills — Familiar October 2019
Maintaining productive team relationships by identifying conflict and settling disputes. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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